General Manager

Description

• Develop comprehensive annual inspection process for properties; complete weekly, monthly, quarterly, annual inspections as required for a specific asset, TW’s best practices, and/or client requirements.
• Provide leadership and direction for growth and development for team members.
• Bid, negotiate, and manage conformity with vendor contracts in accordance with TW and the client’s procurement contract requirements.
• Coordinate training and development activities for team members.
• Professionally represent TW while adhering to the terms and conditions of the management agreement.
• Participate in leasing and client team meetings and ensure effective communication between leasing and property management team members in order to achieve client’s goals and objectives.
• Foster a positive working environment for team members.
• Maintain interface with third-party owners and accounting team to ensure total contract compliance, including preparation of accurate and timely reporting.
• Provide and foster positive relationships with tenants, external clients, and internal clients.
• Coordinate and oversee all tenant and building construction work to ensure timely and accurate completion of all construction work at property on behalf of client.
• Ensure compliance with Property Management Policies and Procedures, codes, regulations, and governmental agency directives.
• Develop operating and capital budgets, track variances, oversee the completion of CAM reconciliations, and ensure smooth recovery process.
• Foster relationships with BOMA/local CRE members to maintain awareness of competitor activity and/new business development opportunities.
• Represent and communicate clearly and accurately, in person, over the phone, and in writing the authority of the property manager based on legal agreements in effect and TW policies.
• Provide management and leadership to property staff, including hiring and performance management.

Requirements

• Exceptional oral and written communication skills.
• CPM and/or RPA designations or in progress.
• At least five (5) years (continuous in one operation) and 10+ years of property management experience comparable, Commercial /Class A Office management.
• Strong understanding of financial reports, including variance of actual vs. budget numbers.
• Strong customer service orientation.
• Must have at least 5 years of experience managing people; specifically, a staff of three (4) or more.
• Microsoft Outlook, Angus, Accounting Software such as MRI, Yardi or CTI proficiency preferred.
• Must have intermediate to advanced Microsoft Word, and Excel proficiencies.
• Ability to keep information strictly confidential.
• A bachelor’s degree in Business Management, Finance, Accounting, or related discipline.
• State Real Estate license required.
• Must be able to handle multiple projects, changing priorities and a continually heavy workload.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance