Senior Product Manager

Overview

Develop and enhance shared services apps, ensuring data integration and UX

Key Responsibilities

• data integration
• metrics dashboards
• backlog management
• shared services
• kpi tracking
• stakeholder collaboration

Tasks

-Partner closely with stakeholders across departments to understand data flow challenges and translate them into product solutions that enhance operational efficiency -Design and implement metrics and dashboards that provide actionable insights into system performance, data accuracy, and user engagement -Drive the implementation and optimization of shared services applications, ensuring maximum adoption and value realization across the organization -Support change management initiatives to drive adoption of new shared services processes and tools across the organization -Conduct user research and gather feedback from stakeholders to continuously improve platform usability and effectiveness -Collaborate with engineering teams to define technical requirements for data integration, system notifications, and automated workflows that support shared services functionality -Stay current with shared services best practices, emerging technologies, and competitive landscape to identify opportunities for platform enhancement -Define and track key performance indicators (KPIs) such as data accuracy, integration success rates, and user satisfaction metrics -Own and manage the shared services product backlog, defining and prioritizing epics, user stories, and acceptance criteria aligned with shared services objectives and business goals -Work cross-functionally with IT, Operations, and other teams to ensure seamless data flow and consistent user experience across all applications

Requirements

• product owner
• saas
• data integration
• agile
• salesforce
• tableau

What You Bring

-3-5 years of product management or product owner experience, preferably in shared services or enterprise application environments -Strong stakeholder management skills with the ability to influence and align cross-functional teams -Experience in fast-growing SaaS companies with complex customer segments -Experience with customer journey mapping and process optimization -Hands-on experience with data integration platforms and tools, including familiarity with APIs and technical integration requirements -Experience writing detailed user stories, acceptance criteria, and working within Agile/Scrum development methodologies -Knowledge of automation and workflow design in shared services contexts -Understanding of B2B customer lifecycle management and data-driven decision-making -Experience with data visualization and business intelligence tools -Bachelor's degree in Business, Computer Science, Engineering, or a related field. -Strong understanding of shared services methodologies, including data flow management, system interoperability, and process optimization -Work closely with other product owners who may be using the shared services for their functional group, strong cross functional collaboration / leadership required -Familiarity with Salesforce, Oracle, and integration patterns -Data analysis skills with experience in creating dashboards and reports using tools like Tableau, Looker, or similar platforms

People Also Searched For

About Equinix

-World’s largest provider of data center and interconnection services. -Offers cutting-edge solutions that enable businesses to scale and adapt to the digital age. -Facilitates high-performance connections for industries like cloud computing, telecommunications, and finance. -Provides services including hybrid cloud solutions, network and application performance optimization, and interconnection for business ecosystems. -At the forefront of advancing global digital transformation through strategic partnerships with leading companies. -Innovative business models drive enterprise infrastructure modernization, ensuring security and compliance.

Sector Specialisms