Salesforce Program Manager - CRM and CPQ

Overview

Lead Salesforce Sales Cloud & CPQ, own product backlog & optimize sales processes

Key Responsibilities

• lead management
• quote configuration
• system governance
• product backlog
• user stories
• agile scrum

Tasks

-Optimizes core sales processes: lead management, opportunity lifecycle, quote configuration, and approvals -Ensures system integrity through governance, testing, and data quality standards -Defines, manages, and prioritizes the product backlog based on business goals and user needs -Partners with Accounting, Finance, and Legal to improve pricing strategies, quote accuracy, and contract workflows -Translates requirements into user stories and acceptance criteria for Salesforce Admins and Developers -Monitors adoption and performance KPIs to inform roadmap decisions -Coordinates campaigns in Sales Cloud cross-functionally with the Marketing Team. -Uses agile best practices (Scrum or SAFe) and drives cross-functional sprint planning -Serves as the product owner for Salesforce Sales Cloud and Salesforce CPQ platforms

Requirements

• mba
• bachelors
• salesforce cpq
• apex
• gearset
• 5-8 yrs

What You Bring

-Master of Business Administration or a similar level education -Cross functional knowledge of other Salesforce Cloud products, such as Marketing Cloud, Service Cloud and Data Cloud -Previous experience implementing Salesforce RCA or similar CPQ technologies is a plus -Exposure to Flow Builder, Apex, or Salesforce deployment tools (e.g., Gearset, Copado) -Minimum of Bachelor’s Degree in Business, Finance, Information Technology or a similar field. -5-8 years of experience with CLM tools, Revenue Cloud, or integrations with ERP systems (SAP, NetSuite, etc.) -Salesforce certifications such as: Sales Cloud Consultant, CPQ Specialist -Salesforce certifications such as: -Salesforce Certified Administrator

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