Billing Specialist

Overview

Manage billing, invoicing, and collections for HVAC service operations.

Key Responsibilities

• invoice generation
• billing reconciliation
• collections management
• audit compliance
• portal administration
• revenue reporting

Tasks

-Audit work orders, job costing, and technician notes to ensure billing integrity and compliance -Support monthly statement preparation, collections efforts, and payment application processes -Collaborate with technicians, project managers, and dispatch personnel to resolve billing discrepancies -Maintain comprehensive billing records and customer account files in accordance with audit and regulatory standards -Contribute to month-end revenue reporting and financial tracking -Manage and respond to inquiries via the Billing Email channel -Conduct Collections Invoice Reviews and support collection efforts -Validate service ticket completion and job closure documentation prior to invoicing -Identify and prepare jobs marked Ready for Billing -Generate and issue accurate invoices for HVAC services, installations, maintenance contracts, and parts -Oversee Posting Inventory related to billing transactions -Monitor and follow up on outstanding receivables; initiate customer outreach for payment resolution -Communicate effectively with internal teams and customers to ensure billing clarity and resolution -Process Refunds and ensure proper documentation -Administer multiple Billing Portals and ensure data consistency across platforms -Perform Billing Batch Reviews -Reconcile customer accounts and resolve payment discrepancies -Manage Invoice Holds and monitor Invoices in Process -Process and track Credit Requests and apply Credits accurately -Review Daily Cash Receipts and ensure proper posting -Process Voids and maintain audit trails -Apply analytical thinking to identify trends, improve processes, and reduce errors -Investigate and resolve Billing Issues with urgency and accuracy -Track and follow up on Past Due accounts -Process Service Billing with urgency and accuracy -Execute Agreement Billing for service contracts -Ensure compliance with internal controls and external regulations (e.g., lien waivers, sales tax, contract terms)

Requirements

• associate degree
• quickbooks
• microsoft office
• billing experience
• problem solving
• analytical skills

What You Bring

-Associate’s degree in Accounting, Finance, or a related field -Exhibit exceptional attention to detail in all aspects of billing and documentation -Proficiency in Microsoft Office Suite (Excel, Outlook, Word) -Experience with flat-rate pricing, time and materials billing, and contract billing models -Knowledge of lien rights and state-specific billing regulations -Proficiency in accounting software such as QuickBooks, Sage, or similar platforms -Experience supporting financial audits or internal compliance reviews -Minimum of 2 years of billing or accounts receivable experience (service-based or project-driven environment a plus) -Demonstrate strong problem-solving skills and take initiative to resolve complex billing challenges -Ability to work independently and manage multiple priorities in a fast-paced setting -Excellent written and verbal communication skills -Show readiness to lead billing operations, mentor junior staff, and contribute to strategic improvements -Strong analytical skills and attention to detail

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About Emcor Group, Inc.

-Delivers electrical, mechanical, and energy solutions across various sectors. -Operates across diverse industries including healthcare, education, transportation, and energy. -Known for managing complex projects and consistently innovating. -Focuses on safety and quality to ensure optimal performance and reliability. -Known for projects such as energy-efficient building systems and cutting-edge transportation solutions. -Maintains presence in both private and public sectors, trusted for high-profile ventures.

Sector Specialisms