Senior Rental Sales Coordinator

Onsite Rental Group

The Role

Overview

Coordinate rental sales, onboarding, training, and customer equipment solutions.

Key Responsibilities

  • transport coordination
  • quote development
  • service dispatch
  • asset management
  • monthly reporting
  • purchase orders

Tasks

-Coordinate transport activities for equipment collection and delivery. -Develop quotes for the supply of equipment in the system. -Liaise with relevant departments to ensure equipment availability -Log service calls and assign technicians to attend service jobs where required -Communicate with customers to identify their needs and provide equipment rental solutions -Coordinate customer site compliance requirements including employee inductions and equipment checks -Assist in asset management processes for the branch -Complete area/regional monthly reporting on RSC progress & development -Assist in the safe loading and unloading of equipment and completion of transport inspections where required -Raise purchase orders for associated equipment (sub-hire) and branch materials / supplies. -Deliver the RSC Onboarding Plan for RSC as allocated -Enter rental contracts into system and off-hire when contracts expire -Liaise with HR Systems & Learning Coordinator & Regional Operation Managers to ensure all new RSC are onboarded in line with national process -Coordinate RSC training for upskilling on any gaps identified -Review current RSC processes and ensure they are working within the national RSC process.

Requirements

  • data entry
  • customer service
  • cert iv
  • hire experience
  • organisation
  • training

What You Bring

-Ability to use systems and accurately enter data -Excellent customer service skills with proven ability to identify customer needs and provide equipment rental solutions which add value for the customer -Professional and courteous phone manner and demeanor -Certificate in business administration, customer service or similar Cert IV in Training & Assessment (Highly Desired) -Previous hire industry experience highly regarded -Strong organisation, prioritisation and administrative skills -Ability to deliver effective training to new starters both in-person & remotely

Benefits

-Income Protection Insurance -National career opportunities -Employee Recognition Program -Dedicated employee benefits to support your physical, mental and financial wellbeing, such as our Employee Assistance Program, Salary Continuance Insurance, Access to TAL - Health for Life Program, discounted private health insurance & a Reward & Recognition Program.

The Company

About Onsite Rental Group

-Founded in 1990, they began with portable buildings and portaloos, and have steadily expanded their fleet and expertise across Australia. -Now part of Sime Darby (acquired April 2023), they benefit from global industrial backing while retaining local agility. -They’ve grown through strategic acquisitions—merging and integrating specialist equipment rental firms to broaden their service range. -Typical projects include mining shutdowns, large-scale infrastructure builds, oil & gas ventures, and government site setups. -Specialisms cover access lifts, earthmoving, lighting towers, power generation, compressors, pumps, compaction gear and site accommodation. -They offer ‘Total Rental Management’ with smart asset tracking and usage reporting to cut rental waste and boost efficiency.

Sector Specialisms

Mining

Oil & Gas

Construction

Industrial

Infrastructure

Government

Events

Security Clearance

-reference checks -right to work check -medical check (including drug & alcohol test) -licence checks