Learning Systems Specialist (Data & Analytics)

Overview

Manage, analyse and improve learning data systems for safety-critical training.

Key Responsibilities

• system integration
• troubleshooting
• training docs
• stakeholder engagement
• data accuracy
• compliance assurance

Tasks

-Responsible for processes, systems and procedures and ensuring they are accurately completed. -Implement updates, upgrades, and integrations in collaboration with teams and vendors to enhance system performance and meet organizational needs. -Provide effective troubleshooting, training, and documentation to ensure proper utilization of training-related IT and data systems. -Deliver system outputs that align with organisational objectives by engaging with stakeholders to understand and address their requirements. -Deliver accurate and functional data that ensures systems operate without disruptions, fostering confidence in their reliability and effectiveness. -Define learning system requirements by collaborating with the Operational Training and Skills Development (OTSD) team, all operational teams, and senior management to clearly understand and document learning system requirements, enabling alignment with organisational goals. -Provide accurate system data and insights to support smooth audit processes and demonstrate compliance. Promotes TfL values and behaviours. Owns specialist activity, continually challenges thinking, recommends and carries out improvements. -Provide assurance of regulatory compliance by ensuring all learning data systems comply with regulations, maintaining organisational credibility and avoiding regulatory breaches. -Deliver reliable and compliant learning data systems that support safety-critical training and competency management, ensuring effective operations and adherence to regulatory requirements. -Deliver improved systems and processes by evaluating and enhancing systems and processes to increase efficiency, reduce risks, and support organizational growth.

Requirements

• data analysis
• kpi dashboards
• sap
• power bi
• stakeholder mgmt
• problem solving

What You Bring

-Proven experience in a data analysis role, ideally within a safety-critical or operational setting. -Strong understanding of compliance systems and data management principles. -Knowledge of regulatory requirements related to safety-critical training and competency management. -Experience managing and developing KPI dashboards. -Experience of using competence management systems such as Cygnum and SAP -Proficient in data systems and reporting software (e.g., Excel, Power Platform, Power BI, Sharepoint, or similar). -Demonstrated ability to collaborate with diverse teams and stakeholders. -Track record of working with large datasets and ensuring data accuracy. -Strong problem-solving skills and attention to detail. -Familiarity with safety-critical environments, particularly within transport or similar industries. -Ability to train and support system users effectively. -Excellent communication and stakeholder management skills.

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About Transport For London

-Handles day-to-day operations: Overground, DLR, trams, ferries and roads. -Manages congestion charge and ultra-low emission schemes. -Develops major infrastructure projects: Northern Line extension, Silvertown Tunnel, West London Orbital plans. -Runs one of Europe’s largest zero-emission bus fleets and pioneered a cycle shuttle through Silvertown.

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