Director of Operations

Overview

Lead strategic ops, finance, HR & project delivery for a luxury landscape firm.

Key Responsibilities

• financial management
• project delivery
• hr management
• strategic growth
• tech integration
• business development

Tasks

Come lead the strategic and operational backbone of a luxury landscape architecture firm in New York. This role ensures seamless business management—covering finance, HR, project delivery, and growth planning—while upholding commitment to design excellence and client service. Acting as both a key internal leader and external representative, you’ll drive efficiency, foster collaboration, and maintain the firm’s culture of professionalism and aesthetic integrity. -Oversee financial management, including budgeting, forecasting, profitability tracking, and reporting. -Ensure project profitability and quality while supporting client communications, proposals, and contracts. -Lead HR functions—recruitment, onboarding, performance reviews—and foster a collaborative, professional culture. -Drive strategic growth by partnering with Principals, shaping business plans, budgets, and staffing aligned with the firm’s creative vision. -Optimize operations through process improvements, technology integration, and compliance with safety and legal standards. -Support business development initiatives, identify new market opportunities, and strengthen the firm’s brand presence.

Requirements

• budgeting
• financial reporting
• hr management
• ai tools
• project management
• leadership

What You Bring

-Client-facing experience with a focus on quality, service, and brand representation. -Expertise in budgeting, forecasting, and financial reporting. -Experience managing HR processes, compliance, and performance management. -Excellent communication, problem-solving, and organizational skills. -Familiarity with technology integration and innovation, including AI tools. -Proven leadership in operations, finance, and strategic planning within a design-focused or creative environment. -Strong understanding of project management systems, business software, and workflow optimization tools. -Ability to foster team development and maintain a positive, collaborative culture.

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About Bespoke Careers

-Connecting top talent with world-class architecture and design firms. -A leading recruitment agency specializing in creative industries. -Played a role in shaping iconic urban landscapes and architectural feats globally. -Established deep partnerships with firms across Europe, North America, and Asia. -Specializes in permanent, contract, and freelance roles across design and planning. -Client base includes award-winning architectural studios, innovative design agencies, and prominent planning consultancies. -Known for a personalized approach, tailoring solutions to individual needs. - Proud of long-standing relationships with industry visionary professionals.

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