Dispatcher I

Overview

Schedule and dispatch orders while providing customer service

Key Responsibilities

• customer contact
• order coordination
• order review
• hazard communication
• safety compliance
• call management

Tasks

-Act as customer contact for delivery inquiries and coordinate the sales order delivery process. -Ensure customer understands all relevant company policies including will calls, additional products -Review next day orders to ensure are correctly mapped, have accurate travel times, address and delivery instructions. -Inform customer of warnings concerning product hazards, load limits, vehicle weights and limitations. -Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors. -Manage incoming internal and external customer phone calls, exercising judgment within specification of standard practices.

Requirements

• computer
• dispatch software
• customer service
• bilingual
• organization
• safety protocols

What You Bring

-Basic experience using computers. -Experience using dispatch and trucking software preferred, but not required. -Ability to professionally interact with internal and external customers. -Excellent oral (telephone) communication skills. -Able to prioritize work; strong organization skills. -Detail oriented with the ability to handle multiple tasks at one time. -Bilingual communications skills are a plus. -Ability to keep calm in stressful situations -Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

People Also Searched For

Benefits

-Paid time off & paid holidays -Competitive salary -Paid Parental Leave (maternity & paternity) -Educational Assistance Program -Holistic Health & Well-being programs -Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings -Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care -Vision and other Voluntary benefits and discounts -Medical, Dental, Disability and Life Insurance

About Amrize

-Founded with a commitment to excellence in engineering and construction, the company specializes in delivering complex projects across various sectors. -The company has rapidly expanded, offering cutting-edge solutions in energy, utilities, infrastructure, and transport. -Known for its technical expertise, it handles projects of varying scales, from large infrastructure developments to niche, highly specialized tasks. -With a focus on sustainable growth, the company partners with leading firms to drive innovative solutions and efficient project execution. -Proudly transforms ambitious ideas into reality, tackling some of the most challenging and impactful projects across the globe.

Sector Specialisms