Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.
Assist in all facets of physical and financial management as needed and assigned.
Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
Act as Property Manager in absence of the Manager for specified amounts of time.
Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
Requirements
associate's
microsoft office
realpage
property management
bilingual
hud
Ability to work with a diverse group of people and personalities.
Less than 1 year of supervisory experience.
Associate's degree.
Experience with computer systems, particularly Microsoft Office.
Outstanding verbal and written communication skills.
Bilingual in English and Spanish.
High school diploma or GED equivalent.
Superb attention to detail.
Experience in property management.
Experience with RealPage property management software.
Minimum of 1 year of relevant work experience.
Ability to multi-task in a fast-paced office environment.
Excellent customer service skills.
HUD Section 8 and LIHTC experience.
Benefits
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Tuition Reimbursement program and continuous training and development opportunities
Various Comprehensive Medical, Dental, & Vision plan options
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Flexible and/or Hybrid schedules are available for certain roles
401(k) plan options with a company match
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)