HVM - Service Center Manager - Boston

Overview

Oversee Boston service center sales, operations, and technical staff.

Key Responsibilities

• job audits
• procedure review
• training coordination
• work scheduling
• proposal development
• team supervision

Tasks

-Foster a Customer-First Mindset -Review and audit field jobs. -Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track. -Provide proposals or service contracts for HVM’s services and repair work. -Review and recommend field technical procedures and procedure changes. -Coordinate technical training for field personnel and assist with career development. -Hold periodic regular management committee meetings to promote effective communication and review business progress. -Review and sign contracts consistent with Limits of Authority. -Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business. -Responsible for the general supervision, safety and technical training of Field Engineers and Technicians. -Coordinate and schedule work for our technicians with customers. -Develop and review proposals, and review reports of field engineers. -Responsible for the sales, profit, and quality of the area operation. -Work with staff to develop weekly invoicing and monthly Status Reports. -Make regular sales calls on existing major accounts and establish contact with new accounts.

Requirements

• 5 years
• microsoft word
• test equipment
• bsee
• communication
• travel

What You Bring

-Minimum five years same or similar work experience in the Industrial Service Industry. -Regularly required to sit, stand, walk, use hands and fingers, talk, and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. -Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment. -Requires a high degree of communication, supervisory, organizational, and good management skills. -Four-year degree or graduate of Electrical Technical School or Military equivalent, BSEE/BSEET preferred. -Communicate effectively, writing and verbally, with clients, peers, subordinates, and management. -Willing to do some overnight travel to cover field region and attend company meetings. -Valid Driver’s License with clean driving record.

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About High Voltage Maintenance Corporation

-Delivers projects like transformer maintenance, arc‑flash analysis, relay upgrades, NERC compliance and acceptance testing. -Distinctive for its mobile DC power units, emergency response teams and data‑center commissioning expertise. -Leverages over 50 years of field experience from NETA‑accredited engineers and technicians. -A standout fact: part of Emerson’s Asset Optimization Division, enhancing its technical and emergency service reach.

Sector Specialisms

Visa Sponsorship

-no sponsorship provided; only candidates with existing u.s. work authorization are eligible.