Porter

Overview

Assist with property maintenance, cleaning, repairs, and resident services.

Key Responsibilities

• emergency response
• customer service
• preventive maintenance
• repair management
• inspections
• shop organization

Tasks

-Participate in on-call emergency at community -Manage excellent customer service and monitor service request turnaround and responsiveness -Utilize property resources, equipment, and supplies economically -The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., work in an overhead position and/or reaching, repeat motions that may include the wrists, hands, and or fingers, adjust or move objects in all directions of 100+ lbs., lift and place objects of 100+ lbs., communicate with others to exchange information, operate motor vehicles and/or golf carts, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals. -The employee is occasionally required to move self in different positions to accomplish tasks in various environments, including tight and confined spaces, remain in a stationary position, often standing or sitting for prolonged periods, operate machinery and power tools, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, able to work overtime, weekends, night hours (on-call property emergencies). -While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another and traverse flat and uneven terrain. -Responsible for understanding and following Asset key policy -Enforce policies of the community that the immediate supervisor delegates -Ensure all repairs and replacements necessary for grounds, buildings, breezeways, and community common areas are completed in a timely manner -Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager -Assist in maintaining a preventative maintenance program that extends the life of the community while minimizing future repairs -Maintain a well-organized and adequately stocked maintenance shop while adhering to safety standards and OSHA guidelines -Ensure consistency in dealing with residents on all matters -Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns -Participate in unit inspections as requested -Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner -Responsible for cleaning, trash removal, and general maintenance of grounds, buildings, breezeways, and all interior and exterior (when applicable) community common areas -Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices

Requirements

• software
• computer skills
• onsite
• fair housing
• osha
• high school

What You Bring

-Ability to understand and perform all on-site software functions; basic computer skills required. -Regular/daily onsite attendance is required -Must have basic knowledge of Fair Housing Laws and OSHA requirements. -High School Diploma or Equivalent

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Benefits

-Community Maintenance

About Asset Living

-It has transformed into a top-ranked third-party manager across multifamily, student, senior, affordable and build-to-rent sectors. -Typical projects include large-scale apartment communities, student rentals leasing by the bed, affordable housing with HUD oversight, and senior living centers. -It serves a diverse client base—from institutional investors to single-asset owners—without owning properties itself to avoid conflicts of interest. -In 2020, it acquired Poetic Digital to bring creative and tech capabilities in-house, enhancing online resident experiences.

Sector Specialisms