Processor I

Description

• Perform comprehensive quality control reviews of required documentation to ensure accuracy and completeness
• Efficiently manage processing pipeline to ensure optimal workflow efficiency, maintain service quality standards, and adapt capacity to meet evolving company demands and growth objectives
• Create exceptional customer experiences through clear communication of requirements and manage customer expectations
• Prepare complete file sets at various stages for underwriting to determine deal feasibility and closing
• Interact with Loan Officers, Borrowers, and 3rd party vendors throughout the loan process to collect required documents
• Processing loans throughout various stages of the mortgage loan process from onboarding through funding
• Maintain pipeline with accurate data input, document uploads, and deal notes within our loan origination system

Requirements

• Analytical problem-solving abilities with sound judgment
• Proficient in Microsoft Office Suite
• Adaptable and flexible in changing work environments
• Effective prioritization and multitasking capabilities
• Collaborative team player with strong interpersonal skills
• Demonstrate general knowledge of the mortgage process and our guidelines
• Excellent verbal and written communication skills
• Strong organizational skills with keen attention to detail
• Mortgage processing experience

Benefits

• Life Insurance, Short-Term Disability, and Long-Term Disability
• Safe Harbor 401K with company match
• Pet Insurance
• Growing Families Support (including paid parental leave, infertility support and assistance, childcare reimbursement, and elder care)
• Health Savings Account
• Loans Funded: $10+ billion in loans funded, 30k loans closed since 2010
• Medical, Dental and Vision Insurance
• Hospitalization and Accidental Insurance
• Employees: ~300 employees with competitive benefits and perks
• Stability: Backed by the immense resources of MFA Financial, a publicly traded mortgage REIT with 25 years of proven success
• Flexible Spending Accounts – Health and Dependent Care

Training + Development

Interview process

Visa Sponsorship

Security clearance