Receptionist

Iko North America

The Role

Overview

Front‑desk receptionist managing calls, visitors, mail, supplies & admin tasks

Key Responsibilities

  • jde requisitioning
  • mail distribution
  • visitor greeting
  • phone handling
  • bank verification
  • courier coordination

Tasks

-Requisitioning & Receiving Office Supplies – Coordinating office supply requirements and entering purchase order requisitions into JDE will be done by this position. Upon receipt of purchased items, the person in this role will be responsible for entering the receiving information into JDE -Answering Telephones – This position is responsible for answering all calls to the main switchboard and redirecting calls as appropriate. They must maintain a good knowledge of all departments within the building and understand the organization structure well enough to effectively direct all calls -Opening/Distributing Incoming Mail & Preparing Outgoing Mail – Incoming mail to the various departments in the building (HR. Payroll, Sales, IT, Finance, Accounts Payable, Accounts Receivable, etc.) will pass through this person for distribution. Outgoing mail will be prepared (i.e. addressed, postage applied, etc.) by the person occupying this position -Greeting Visitors (customers, vendors, IKO employees from other locations) – This position is the first face that visitors to our approximately 250-person office will see upon arrival. The expectation is that the person in this role can handle inquiries and direct visitors to the appropriate person/department -Independent confirmation of vendor/customer bank accounts – As time permits, this role also provides support to the North American Accounts Payable Manager assisting in verification of customer and vendor bank accounts to facilitate electronic bank payments -Sending & Receiving Courier Packages – All incoming couriers will be received and distributed by the person in this role. Preparation of paperwork and coordination of pick-up times for all outgoing couriers will we handled by the person in this role

Requirements

  • 2+ years
  • multi-tasking
  • communication
  • office software
  • data entry
  • phone management

What You Bring

-Minimum 2 years of experience in receptionist, administrative, or front-desk roles -Comfortable handling multiple tasks and ad-hoc administrative duties. -RRSP Match -Strong organizational skills with attention to detail -Proficiency in managing multi-line phones, mail, and courier coordination -Professional and welcoming demeanor with strong communication skills -Discretion and professionalism with confidential information. -Demonstrated knowledge of office software and data entry.

Benefits

-Long-term Disability -Short-term Disability -Paid Vacation -Health Insurance (includes Virtual Health, and HCSA) -Tuition reimbursement -Employee Perks & Discounts -Employee Engagement Events -Service Awards -Life Insurance -Dental Insurance -Floating Days -Employee Assistance Program -Vision Insurance

The Company

About Iko North America

-Known for producing high-quality materials used in residential, commercial, and industrial projects. -Product range includes roofing shingles, insulation, and waterproofing membranes for contractors and homeowners. -Serves sectors such as infrastructure, water resources, and heavy civil construction. -Ensures consistent delivery and innovation to meet evolving industry standards.

Sector Specialisms

Residential

Commercial