Scheduling Coordinator I
One Workplace (Formerly Opensquare)
Creates integrated workplace solutions—furniture, design, construction, tech and services—to inspire and empower spaces.
Coordinates delivery tickets, paperwork, and schedules among sales, PM, and warehouse teams.
10 days ago ago
$25 - $27
Junior (1-3 years)
Full Time
Santa Clara, CA
Onsite
Company Size
604 Employees
Service Specialisms
Moves, Adds, Changes
Construction Project Management
Facilities Management
Furniture Installation
Storage + Asset Management
On‑Site Labor
Real Estate Analytics
FF&E Guidelines & Tools
Sector Specialisms
No specialisms available
Role
Description
order coordination
job packets
scheduler review
budget review
process guidance
status updates
- Assists as a liaison between Sales, Project Management, and the Warehouse to ensure accuracy of scheduled orders for Will Calls or Deliveries by Operation Field Team(s)
- Complete job packets for Lead Installer, Delivery Drivers and Service Technicians that includes job tasks/drawings, manifest, delivery tickets, budget, OI forms, return inventory reports, and change order forms
- Coordinate with multiple departments and external customers to collect all required information and details needed to execute project on scheduled start date
- Check internal system, Hedberg Scheduler, for upcoming projects 1-3 days in advance
- Review budgets and scope of work on all projects to ensure manpower is allocated efficiently
- Provide updates to Sales, Sales Support, and Project Management on required information to complete job packets
- Collaborate in diverse teams to foster productive outcomes
- Provide direction to all internal and external service providers regarding process, procedure and scheduling coordination
- Confirm receipt date on all orders and product status
- Attend weekly and occasional pre-install meetings
Requirements
customer service
geo routing
scheduling software
problem solving
communication
detail
- Exceptional customer service skills with ability to provide friendly, professional service to One Workplace staff and clients
- Dedication and commitment to promote diversity, multiculturalism and inclusion in all work activities
- Advanced attention to detail
- Basic to intermediate Geo Routing experience
- High level of knowledge of scheduling software and/or ability to quickly master internal computer operating systems
- Basic reading and writing skills
- Self-motivated and able to work in deadline driven industry with minimal supervision
- Strong verbal and written communication skills
- Ability to sit for extended periods
- Ability to analyze and problem solve
- Seeing, color perception, hearing/listening, clear speech, touching (dexterity)
Benefits
- Wellness App with reimbursement of up to $500 per year
- Medical/Dental/Vision Insurance
- Paid Parental Leave
- 9 Paid holidays
- 401k + Employer Match
- Profit Sharing
- 15 days of PTO
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1925 Origin
Founded in 1925
Began as a San Jose bookstore, laying the foundation for its evolution into a comprehensive workplace solutions provider.
2019 Expansion
Strategic Acquisition
Expanded into the Pacific Northwest through the acquisition of OpenSquare, broadening regional presence.
$750M Revenue
Annual Revenue
Achieves over $750 million in annual revenue, reflecting its strong market position and growth.
- Transformed from a bookstore into a full-service workplace provider.
- Expanded into the Pacific Northwest through strategic acquisitions.
- Blends furniture, architecture, technology, construction, and services to create cohesive workspace solutions.
- Serves a diverse range of clients across sectors including tech, healthcare, education, and government.
- Manages comprehensive workplace projects from design to execution, including AV integration and logistics.
- Maintains a strong regional presence with showrooms and headquarters in key West Coast locations.
Culture + Values
- Think Big. Work Small.
- Treat People like Family – and Projects.
- Innovate and be Relentlessly Curious.
- Be You. and Be United.
- Aim for Above and Beyond.
- Work in ways that make you Proud.
Environment + Sustainability
1.5 °C Target
Paris Agreement Commitment
Aligned with the Paris Agreement, the company is committed to limiting global warming to 1.5°C through Science Based Targets.
2020 Launched
ESG Advisory Board Established
An ESG Advisory Board was established in 2020 to drive sustainability efforts, focusing on carbon reduction, environmental justice, and waste reduction.
2022 Launched
One Planet Program Launched
The 'One Planet' program was launched in 2022 to educate stakeholders on air quality, hazardous materials, GHG emissions, and embodied carbon.
- Setting measurable reductions in direct and indirect GHG emissions across operations and supply chain.
- Developed Heirloom Design brand to create a circular economy for office furniture, reducing landfill waste.
- Increased CDP environmental disclosure score; ongoing work on waste process improvement and climate education.
Inclusion & Diversity
82/100 Diversity Score
Inclusion & Diversity Ranking
The company scores 82/100 on diversity, placing it in the top 15% of similarly sized companies.
64 eNPS
Diverse Employee Satisfaction
Diverse employees have the highest Employee Net Promoter Score at 64, indicating strong satisfaction.
68% Pay Fairness
Diverse Employees
Diverse employees report feeling fairly paid at a rate higher than both women and men.
Top 30% Gender Score
Gender Inclusivity
The company ranks in the top 30% for gender inclusivity, with women rating team culture highly.
- Promotes equal employment opportunity regardless of sex, gender identity or expression.
- Maintains ERGs including "Womxn in the Workplace."
- Committed to "developing empathetic leaders, diversifying our talent and increasing diverse representation at every level."
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