Corporate Booking/Intake Specialist

Overview

Manage intake, scheduling, and communications for CIBC Square events.

Key Responsibilities

• calendar updates
• intake triage
• event system
• scheduling
• guest communications
• relationship management

Tasks

-Provide regular calendar updates to the events team. -Handle general office duties, such as record-keeping and other duties as required. -Triage and direct Intake Form requests for all CIBC Square Conference Centre meeting and event requests. -Provide coordination across various workstreams and service lines as needed for requests and communications to the CIBC Square Conference Centre. -Configure and update the Event Management System as required and validate event data entries. -Guest services & communications:Support the management of the general mailbox ensuring timely responses. -Support scheduling of meetings/event bookings while identifying potential conflicts to bring forward for resolution. -Cultivate relationships on behalf of the CIBC Square Conference Centre across the organization with a hospitality-first approach. -Administrative support:Provide regular updates and regular event requests to the landlord operations team.

Requirements

• reliable
• communication
• 3-5 years
• logistics
• dashboard

What You Bring

-You’re reliable, mature and consistent -You have refined hospitality-communication skills to be able to be the first point of contact while managing the conference centre mailbox -You have 3-5 years of relevant experience -You are logistics-minded to be able to effectively manage our intake dashboard and event calendar

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About Compass Group Canada

-Born from five decades of Canadian expertise, the company quietly became the nation’s go‑to foodservice and support provider. -Their work spans bustling arenas and museums, corporate cafés, boardrooms, hospitals, schools, senior living, oil‑rig camps, airports and remote worksites. -They project‑manage everything from menu design to janitorial services, security, pest control, and building maintenance—crafting turnkey hospitality solutions. -Typical engagements include managing food and facility services on oil platforms, remote resource camps, large academic campuses and elite sports venues. -They stand out by marrying cutting‑edge tech with hands‑on service, continually innovating in efficiency and guest experience.

Sector Specialisms