Membership Manager

Overview

Drive membership sales, tours, lead generation, and client relationships for coworking spaces.

Key Responsibilities

• lead generation
• crm management
• contract management
• reporting
• tour management
• client management

Tasks

-Market & Sales Initiatives: Act as a core member of the commercial team, participating in market-wide sales projects, cross-selling initiatives, and coordinating localized campaigns tailored to each building’s demographics and needs. -Experience & Transition: Collaborate cross-functionally to deliver a seamless onboarding experience for new members, ensuring a coordinated approach -Marketing & Brand Awareness: Support and advise on marketing campaigns, develop broker programs, attend local networking events, and connect with organizations to boost brand reputation and drive top-of-funnel growth. -Client Relationship Management: Maintain and deepen key member and broker relationships to identify and secure new opportunities for upselling and cross-selling memberships, office products, and custom enterprise packages. -Market Knowledge: Stay informed on market trends, competitor offerings, and pricing within the flexible workspace sector to ensure Knotel’s products remain competitive and relevant. -Lead Generation & Prospecting: Proactively source, qualify, and nurture leads through networking, referrals, digital campaigns, and local outreach, consistently adding high-potential prospects to the sales funnel and maintaining an accurate CRM. -Contract Management: Guide members and prospective clients through the membership agreement process, ensuring terms support occupancy goals and align with company policies. -Reporting & Performance Analysis: Regularly track, analyze, and report key sales and occupancy metrics, providing actionable insights to leadership and leveraging data to drive continual improvement in processes and results. -Drive Membership Sales & Occupancy: Responsible for achieving and exceeding monthly membership sales and occupancy targets across two designated buildings, proactively managing the pipeline and implementing effective sales strategies to maximize revenue and utilization. -Tour Management & Team Coaching: Execute all tours, delegate standard tours to the building team, and continually coach team members on touring, sales administration, and best practices to ensure a consistent, high-quality sales process.

Requirements

• salesforce
• project management
• communication
• 3+ years
• travel
• flexibility

What You Bring

-Excellent verbal and written communication skills, project management, and business operations experience. -Demonstrates integrity, adaptability, hospitality and accountability to elevate the experience of each member. -Minimum of 3+ years of experience in relationship management, business development and/or sales roles in market -Willingness to work a flexible schedule including evenings. -Must have the ability to travel to assigned buildings. -Experience with Salesforce CRM and reporting or other marketing automation tools are strongly preferred

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About Newmark

-Offers a comprehensive suite of services including leasing, capital markets, property management, and advisory. -_INVOLVED_ in significant projects across various sectors such as commercial, residential, industrial, and retail. -سابق Opera specialized in complex transactions, capital structuring, and operational strategies. -_INVOLVED_ advisory services are widely recognized for providing deep market insights and tailored solutions. -INVOLVED_ in handling diverse, high-stakes real estate challenges, from urban developments to large-scale industrial projects.

Sector Specialisms