Project Contract Manager

Key Responsibilities

• process optimization
• scope management
• resource management
• risk management
• quality management
• stakeholder management

Tasks

-Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns. -Project Benefits Management – Works at an advanced level to identify, track, and enable the achievement of the planned benefits and intended outcomes of a program and associated projects. Typically works independently and provides guidance. -Prioritizing – Works at an advanced level to prioritize components of a project, program, or portfolio work in context with risks, activities, stakeholders, etc. across the life of the project or program. Typically works independently and provides guidance. -Project Communications Management – Works at an advanced level to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, archiving, and disposition of project information. Typically works independently and provides guidance. -Balances Stakeholders – Anticipates and balances the needs of multiple stakeholders. For example, shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders. Engages effectively with multiple stakeholders and responds with well-balanced, win-win solutions. -Strategic Project and Program Alignment – Works at an advanced level to align the work of the project with the stated goals, objectives and culture of the organization; and maintain alignment throughout the life of the project. Typically works independently and provides guidance. -Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input. -Develops Talent – Develops people to meet both their career goals and the organization's goals. For example, consistently shares ideas, insight, and best practices to help people reach their development goals and achieve optimal results. Shares targeted feedback in a prompt, constructive, and encouraging manner. -Project Scope Management – Works at an advanced level to identify, verify, and manage changes to the scope of the project or program, utilizing the most appropriate approach. Typically works independently and provides guidance. -Project Resource Management: Negotiate and manage deployment of project resource budgets, providing forecasts and presenting variances with narrative at appropriate review points to ensure effective utilization. -Project Management – Works at an advanced level to plan and manage small project work assignments within desired cost, time and quality parameters. Typically works independently and provides guidance. -Enterprise Business Analysis: Interpret the business need and identify solution recommendations to business problems at a business unit level. -Portfolio Management: Plan and manage the delivery of projects within an area of professional expertise, using an appropriate project management methodology to give assurance that intended outcomes are achieved. -Project Assurance: Manage the delivery of assurance reviews within a project, enable the delivery of assurance reviews by independent third parties, and take appropriate action to resolve any issues identified, to give senior stakeholders confidence that the project can deliver according to time, budget, and quality. -Project Team Management: Lead large project teams (or multiple small- to medium-sized teams); define the project vision, communicate the necessary outcomes, and provide guidance to achieve these outcomes; coordinate team actions across project activities; coordinate the flow of additional team members on and off the team, as needed; and build the capability of the team through training, coaching, and mentoring. -Leadership and Direction: Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these and to do extraordinary things to achieve local business goals. -Project Estimating – Works at an advanced level to estimate each of the components of project, program, or portfolio work, including costs, activity durations, resource needs, risks, stakeholders, etc. across the life of the project or program. Typically works independently and provides guidance. -Ensures Accountability – Holds self and others accountable to meet commitments. For example, measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures. -Project Organization and Structure – Works at an advanced level to build the structure and culture of the project team, and define roles and responsibilities within that structure to enable the achievement of project mission and objectives and the effective operation of key business processes. Typically works independently and provides guidance. -Project Governance: Clarify roles and responsibilities within the project team and ensure project compliance with the organization's wider program and/or portfolio management decision-making structures and processes. -Project Risk and Issue Management: Manage identification of risks, issues, dependencies, and constraints associated with the project, escalating these matters where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these concerns. -Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. -Requirements Traceability and Management – Works at an advanced level to manage the documentation, archiving, traceability, changes, and approvals of requirements throughout the project life cycle. Typically works independently and provides guidance. -Culture of Innovation: Drive a culture of innovation by creating multistakeholder solutions that boost creativity, innovation, and collaboration across business units, such as idea generation platforms, jam sessions, and hackathons. -Project Quality Management – Works at an advanced level to establish and manage the quality policies, procedures, and responsibilities for a project or program that satisfies the needs for which it was undertaken. Typically works independently and provides guidance. -Stakeholder Management: Develop and implement stakeholder engagement plans for projects to identify relevant stakeholders, to develop positive stakeholder relationships, and to ensure that each stakeholder has an appropriate share of voice. -Builds Effective Teams – Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. For example, holds constructive dialogue with the team regularly; takes multiple perspectives into account when making decisions. Commits to and prioritizes the team's decisions in most situations; conveys team spirit. -Transformational Change Management: Manage projects or substantial workstreams within a transformational change program, ensuring integration with related projects; use structured change management methodologies to build acceptance of change and to embed desired culture and behaviors. -Stakeholder Expectation Management – Works at an advanced level to identify potential stakeholders, analyze their expectations, and develop strategies for managing stakeholders and their expectations. Typically works independently and provides guidance. -Project Benefit Realization: Deliver baseline assessments and post-implementation analyses to evaluate and track the realization of business benefits. -Communicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding. -Plans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goals. For example, strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays. -Project Change Management – Works at an advanced level to identify, manage and control project related changes. Typically works independently and provides guidance. -Project Scope Definition: Plan and lead the delivery of a range of information gathering, analysis, and stakeholder consultation activities and specify, negotiate, and agree on project deliverables.

Requirements

• 10+ years
• master's
• decision quality
• adaptability
• negotiation
• leadership

What You Bring

-General Experience: Wide and deep experience providing expert competence (Over 10 years to 15 years) -Situational Self-Awareness – The ability to stay attuned to one's own experiences, motivations, and reactions in the present moment. -Composure – The ability to stay calm and poised in stressful, difficult, or ambiguous situations. -Adaptive Mindset – Works at an advanced level to shift into and out of a mental mindset associated with assessing the facts and circumstances of the current situation and/or environment, and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically works independently and provides guidance. -Situational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations. -Master's Degree or Equivalent Level -Manages Complexity – Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms. -Decision Quality – Makes good and timely decisions that keep the organization moving forward. For example, consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others' involvement. -Curiosity – The extent to which a person is likely to tackle problems in a novel way, see patterns in complex information, and pursue deep understanding. -Sociability – The natural inclination to engage with and interact with others. -Assertiveness – The degree to which people enjoy taking charge and directing others. -Tolerance of Ambiguity – Comfort with uncertain, vague, or contradictory information that prevents a clear understanding or direction. -Influence – The ability to motivate and persuade others. -Project Business Acumen – Works at an advanced level to develop and apply an entrepreneurial spirit to run a project and program within business operation parameters. Typically works independently and provides guidance. -Managerial Experience: Experience of supervising and directing people and other resources to achieve specific end results within limited timeframes (13 months to 3 years) -Negotiation – Works at an advanced level to obtain consensus between two or more parties who may have different interests, for the benefit of the organization. Typically works independently and provides guidance. -Persuades – Uses compelling arguments to gain the support and commitment of others. For example, positions and packages ideas so that they will resonate strongly with a wide variety of stakeholders. Uses strong logic and compelling evidence. Works with others to find creative win-win solutions; achieves consensus through compromise. -Empathy – Being attuned to others' feelings,motivations and concerns. -Adaptability – Comfort with unanticipated changes of direction or approach. -Risk-Taking – A willingness to take a stand or take chances based on limited information. -Credibility – The degree of consistency between a person's words and actions. -Resourcefulness – Secures and deploys resources effectively and efficiently. For example, seeks best approaches to conserve resources and minimize waste. Consistently finds creative approaches and workarounds to get the work done with very constrained resources, skillfully matching the types of resources to the specific challenge.

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