Hospitality Concierge/Butler (Full-Time)

Overview

Provide personalized hospitality, liaise with residents, families, and staff for smooth admissions.

Key Responsibilities

• daily meetings
• menu review
• trip coordination
• resident liaison
• social hour
• care coordination

Tasks

-Meet with managers and care staff daily to discuss any new admissions, concerns, changes, etc. -Work with care management team and communicate daily regarding Reflections Serenade unit operations and resident needs. -Review menus and collect choices for all meals for the following day for Room Service program. -Coordinate trips with Escapades department. -Act as liaison between resident/family and departments to meet overall needs of resident. -Maintains an open and ongoing dialogue/relationship with residents, families and other team members. -Coordinate daily social hour with Dining Services and serve in Reflections Serenade dining room.

Requirements

• leadership
• customer service
• driver's license
• hospitality
• high school
• time management

What You Bring

-Excellent leadership, communications, interpersonal and customer service skills -A valid state driver’s license and at least 5 years of licensed driving experience -Minimum two years work experience/training in hospitality and/or customer service required -High School Diploma or GED -MUST Have a Driver's License * -Excellent time management and organizational abilities. -FSA (Commuter/Parking)

People Also Searched For

Benefits

-Employee Assistance Program (EAP) -Resident Referral Bonus -Paid Time Off (PTO) and Holidays -Basic Life & Accidental Death & Dismemberment (AD&D) Insurance -401(k) Retirement with Company Match -Tuition Reimbursement -Health Insurance: Medical/Rx, Dental, and Vision -Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability -Employee Referral Bonus

About Monarch Communities®

-Designs and operates premium senior living communities across the U.S. East Coast. -Delivers on-time, on-budget development and hands-on ownership of senior residences. -Projects include Independent Living, Assisted Living, and Memory Care communities in CT, MA, NJ, NY, and MD. -Each community features home-like architecture, common areas, and scratch-cooked meals to enhance resident comfort. -Emphasizes wellness-centric design with abundant natural light, shared spaces, and holistic care programs. -Headquartered in New York, the company is expanding via a centralized construction and development team.

Sector Specialisms