Community Manager

Overview

Manage operations, budgeting, leasing, and resident services for a 241-unit community.

Key Responsibilities

• team management
• leasing reporting
• property inspections
• budget management
• rent collection
• resident services

Tasks

-Recruit, train, coach, manage and motivate team members and provide evaluations and recommendations for HR. -Attend training, seminars and conferences -Closely monitor and assist in successful leasing of units within the community to meet occupancy requirements. This includes (not limited to), team accountability, file processing, thorough training, ability to conduct leasing reporting, and flexibility meeting required deadlines. -Oversee upkeep of the property curb appeal, annual inspection of apartments, market ready units, safety and preventive maintenance, preparation for local, state or federal audits or inspections, monitoring of work order system, and incident documentation and reporting for risk management. -Additional Responsibilities: Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking; monitor revenue transactions and rent collection; nonpayment of rent processes; collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets; enact cost control measures as needed. -Provide outstanding customer service to residents, ensure that all appropriate communications are distributed on a timely basis, and follow up on service requests or complaints, or issues involving violations of building rules or resident policies. Work closely with Community Life staff and resident associations and groups to provide and advertise activities and services available on site and in the local area, in order to provide access and foster a sense of community and wellbeing.

Requirements

• yardi
• excel
• leadership
• leasing
• communication
• budgeting

What You Bring

-Microsoft Word, Excel, Outlook and Yardi or other industry software experience required -Leadership skills and understanding of effective management of personal development for all employees desired -Excellent leasing skills in affordable housing (preferable) -Excellent verbal and written communication skills required -Ability to speak a second language is a plus! -Knowledge of all regulatory programs and policies regarding housing and affordable housing are necessary -Demonstrated excellent customer service skills are necessary to be successful in this role -Strong understanding of all affordable programs applicable to the community managed. -Excellent relationship building skills -Available for emergencies, on call duties, resident functions and weekends as needed. -Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required -Knowledge of Federal Fair Housing Laws & Guidelines a plus -Excellent budget and financial management skills

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Benefits

-Hospital & Critical Illness Insurance -Employer contributions to Health Savings Accounts -12 Paid Holidays & tenure-based PTO accruals -403(b) retirement plan with company match -Confidential, 24/7 Employee Assistance Program -Medical, dental, and vision insurance -Company paid Life & Disability Insurance -Tax-advantage accounts: commuter/parking, medical & dependent care FSA

About The Community Builders, Inc.

-Specializes in revitalizing communities and developing long-term, impactful housing solutions, with a focus on mixed-income developments. -Creates developments that serve as both affordable housing and community anchors by leveraging expertise in urban planning and financing. -Collaborates with local governments and partners to address housing and social needs through community redevelopment. -Notable projects include large-scale residential developments in high-need urban areas, each aimed at creating lasting positive change. -Committed to fostering strong, healthy, and economically resilient neighborhoods.

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