People Operations Advisor

Overview

HR advisor managing recruitment, employee life‑cycle & compliance at new centre

Key Responsibilities

• case tracker
• resourcing oversight
• data integrity
• hr reporting
• payroll compliance
• people strategy

Tasks

Work with the on-site management team to ensure they effectively deliver all aspects of the employee life-cycle, in accordance with employment legislation and Mitie policies and procedures. -Oversee employee relations case tracker, to ensure cases are managed efficiently and in accordance with Mitie policy. -Oversee resourcing activity, working with multiple stakeholders, including Resourcing Partners, Line Managers, Vetting Teams and HR Administration. -Check information, data, systems, reports and databases to ensure accuracy, quality, integrity and completeness of information. -Provide HR management information to enable the senior leadership team to maintain required headcount, performance, budget, diversity and staff engagement. -Collate, create and publish regular, ad-hoc and management information reports, data and information from various systems and departments, to ensure management receives appropriate information in an accurate and timely fashion. -Monitor compliance with payroll and recruitment processes. -Support the senior leadership team to deliver the people strategies, including recruitment, retention and staff development. -Coach line managers in the application of policies and processes, to ensure fairness and accountability. -Attend meetings as appropriate within the Centre, deputising for the People Business Partner as required. -Work closely with business partners within Mitie (e.g. Training, Recruitment, IT, Finance etc), to ensure effective delivery of support services within the Centre.

Requirements

• security vetting
• cipd
• recruitment
• hr experience
• problem solving

What You Bring

-Understanding of national security vetting requirements. -You must have lived in the UK for the past three years with no significant footprint outside of the UK other than for normal holidays. -CIPD level 3, or working towards. -Bankruptcy history, CCJs, social media activity and criminal convictions will be closely scrutinized. -Experience of managing recruitment processes. -You must be a British Citizen, EU citizen with settled status, or have an ILR (Indefinite Leave to Remain) from a Commonwealth country. -Trouble shoot problems and issues referred from others, using own knowledge and judgement to identify and follow appropriate courses or action to resolve. -Experience working within a HR profession

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Benefits

This is a fast-paced environment where no two days are the same. 40 hours per week, but would consider part-time working. Salary: Up to £33,000 + free Mitie shares.

About Mitie

-Headquartered in The Shard in London, delivering large-scale projects across infrastructure, property, energy, and healthcare sectors. -Projects include full facilities management for airports, hospitals, government estates, and prisons (e.g., solar-powered prison solutions). -Offers expertise in security, cleaning, engineering services, energy consultancy, and technical facilities management. -Acquired major businesses such as Interserve FM (2020) and compliance specialist Marlowe (2025) to expand capabilities. -Known for tech-driven approaches like remote monitoring, robotic cleaning, and drone security, pivoting towards 'facilities transformation'. -Focused on high-margin, compliance-led services to drive future growth.

Sector Specialisms

Security Clearance

-security clearance and enhanced background checks required. -must be british citizen, eu settled status, or ilr. -bankruptcy history, ccjs, social media activity, and criminal convictions will be scrutinized. -must have lived in the uk for the past three years with minimal outside travel.