Field Supervisor Service

Overview

Oversee elevator service, safety, client liaison, scheduling, and team performance.

Key Responsibilities

• ehs inspection
• preventive maintenance
• material indent
• system updates
• incident reporting
• report preparation

Tasks

-Actively participate in RQC & Safety meetings and review issues and progress. -Monitor how to reduce callbacks. More so on top ten calls received. / Random Check for Quality. -Make efforts for acquisition and recoveries & achieving the target. -Update necessary conversion/ recovery cancellation into system. -Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date. -To indent material and Coordinate with Stores for required materials -Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules. -Conduct toolbox talk with employees. -Communicate with examiners on regular basis, take care of their problems and create confidence amongst them. -Carry out annual equipment survey of all elevator under the territory and Plan for repair schedule as a preventive method. -Review regularly, Net O / Payment. -Meet clients regularly for rapport development. -Negotiate with clients for price fixation of contracts & T-order business and Mod Orders -Ensure timely Closure of “T/Repair” orders. -Make employees continuously aware about safe work practices and Conduct Fatality Preventive Audits/ Toolbox Demonstration. -Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement. -Handle effective conversions when necessary. -To conduct FPA and complete corrective actions within targeted completion date. -Create Safety awareness and ensure our employees are working safely. -Prepare Monthly and quarterly review report. -Carry out NIS before taking over new construction and modernization job. -Ensure Zero accident / incident, Ensure Reporting of incident -Participate in Incident Investigation if any. -Co-ordinate between employees and customers. To take feedback of previous day Work and plan daily schedule. -Follow-up invoices/ payments.

Requirements

• eh&s
• key customers
• proactive
• elevator
• communication
• engineering

What You Bring

-Adherence to EH&S policy and practices. -Ability / Confidence to handle high profile Key Customers -Assertive, Proactive, Result orientated and Self-starter -5-8 years in handling service in Elevator industry -Excellent Communication & Interpersonal skills -Diploma/BE in Engineering

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Benefits

-Manpower allotment day to day basis on callbacks received.

About Otis Elevator Co.

-Pioneered the first passenger elevator, revolutionizing urban transportation. -Serves a wide range of sectors, including residential, commercial, and infrastructure projects. -Their work can be seen in iconic structures like the Burj Khalifa. -Focuses on safety, efficiency, and sustainability in urban spaces. -Advanced smart elevator systems enhance user experience and energy efficiency.

Sector Specialisms