DTH Full-Time Technician - Lowell, MA

Overview

Install, service, and troubleshoot smart home tech while providing customer support

Key Responsibilities

• installation
• troubleshooting
• maintenance
• inventory management
• smart tech
• customer training

Tasks

-Create solutions to protect and simplify customers’ lives. -Climb ladders up to 14’. -Bend, kneel, crouch, and stand for long periods . -Manage inventory and assets with a business owner mentality. -Control your own income by providing opportunities for customers to purchase additional products and Servicess. -Conduct routine maintenance and inventory of company products and equipment. -Become an expert on smart home technology by training on industry-leading products. -Leverage Services and installation appointments into leads and revenue. -Explain and provide detailed system capabilities and operational instructions to various customers. -Install, Services, and troubleshoot cutting-edge smart home technology in customer homes.

Requirements

• driver's license
• sales experience
• customer service
• attic work
• physical lift
• team player

What You Bring

-Current valid driver’s license and reliable transportation -Sales experience and/or field Services experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required ) -Exceptional Customer Service skills. -Work in attics and other limited-space areas. -Willingness to submit to a criminal background check. -Lift and carry up to 45 lbs. -Someone who thrives in a team environment and can also be trusted to work independently.

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Benefits

-Earn piece rate pay and enjoy an unlimited commission plan.

About Vivint

-Provides integrated home security, energy management, and automation systems. -Known for innovative use of technology to simplify and enhance everyday living for homeowners. -Offers smart locks, solar panels, and energy-efficient solutions with a strong presence in North America. -Focuses on creating sustainable, user-friendly solutions to help customers manage their homes effectively. -Specializes in reducing energy consumption and promoting home security with the latest technological advancements.

Sector Specialisms

Security Clearance

-willingness to submit to a criminal background check -periodic random drug testing and post‑accident/ reasonable suspicion testing required