Office Assistant 1 - VID 200542

Overview

Provide office support, manage calls, emails, mail, and administrative tasks.

Key Responsibilities

• phone system
• file management
• document drafting
• database management
• email monitoring
• customer interaction

Tasks

-Perform tasks in an efficient, timely, and safe manner. -Efficiently operate a high-volume, multi-line telephone system. Screen calls, answer questions, refer inquiries, and take detailed messages as necessary. -Create, organize, and maintain office files. -Draft, proofread, review, update, and log various types of written material including template letters, memos, and records. -Provide office support and assist the Front Desk Team. -Efficiently utilize program databases, applications, and Microsoft Office Suite. -Receive, sort, track, and dispense program mail, documents, and other correspondence. -Efficiently monitor and track multiple shared email mailboxes and electronic fax. -Interact with internal and external customers and colleagues in a courteous and professional manner.

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About Nys Office Of General Services

-Specializes in streamlining and centralizing essential services for New York State’s government operations. -Oversees state-managed real estate, including leasing and facility design across offices and public infrastructure. -Leads major design and construction projects, from facility renovations to emergency infrastructure work. -Serves a broad clientele: state agencies, local governments, nonprofit organizations, even school districts. -Operates the iconic Corning Tower in Albany and works on high-profile assignments across New York. -Balances day-to-day procurement and long-term capital planning in one cohesive organizational structure.

Sector Specialisms