Senior Commercial Real Estate Manager

Overview

Manages commercial property portfolios, client relations, leases, construction, and budgets.

Key Responsibilities

• client relations
• budget management
• financial reporting
• vendor oversight
• property inspections
• lease renewal

Tasks

-Build and maintains client relationships, including sales presentations and client relationship management roles. -Ensure a smooth transition for all new management contracts on your portfolio. -Respond to property after-hour calls and emergencies, 24 hours per day, 7 days per week. If unavailable to respond, make prior arrangements to have calls responded to by another team member. -Weekly updates of the commission sheet. -Perform timely reviews on team members. -Review major delinquencies, participate in resolution, if necessary, and communicate regarding such to the client. -Directly supervise 1 or more employees, with the oversight of additional lower-level subordinates. The actual number of employees can fluctuate at the company’s discretion. -Ensure the portfolio’s budget and projects are met and property goals are obtained. Ensure all projects are completed on time and within budget. -Make recommendations to Principal(s)/VP Operations regarding property issues. -Provide guidance, mentoring, and training to team members. -Oversee tenant insurance compliance and assist when necessary. -Ensure maintenance requests are completed to the tenant’s (or client’s) satisfaction. -Oversee amendments to management contracts on their portfolio. -Ultimately responsible for the successful management and operation of the portfolio. -Develop and maintain positive relationships with tenant and vendor contacts. -Lease renewal negotiations and documentation preparation. -Oversee contracted vendors and property staff to ensure they are meeting the terms of the contract and scope of work on behalf of the client. -Ensure MJ procedures are followed by team members. -Ensure team members are functioning efficiently and performing duties as required. Address performance issues (good or bad) in a timely manner. -Meet quarterly with Principal(s) to present portfolio achievements and future goals. -Review required financial reports, including accruals, re-classes, management narrative, budget variance, and other reports as prepared by the Real Estate Manager and Accounting and as required by the client. -Ensure the team’s deadlines are met, i.e. budget, reporting, CAM, etc -Ensure all rent and miscellaneous charges are collected timely. -Oversight of day-to-day operations, vendors, and maintenance of an assigned portfolio of properties. -Assist in pricing and pitching new management accounts for your portfolio. -Review and approves hourly time allocations for the team and ensure the portfolio meets the budget. -Proactively conduct periodic property inspections and carry out all appropriate actions, including but not limited to, taking necessary steps to ensure all spaces such as vacancies and common areas are always tour ready. -Assist with mentoring Property team members -Review and approve tenant operating expense estimates and reconciliations as prepared by Real Estate Manager and Accounting. Work with clients for final approval. -Work with Project Manager on oversight of property and tenant construction projects. Ensure contracted projects adhere to building rules, regulations, and specifications. Oversee all Capital and Major Repair projects. In the absence of a Project Manager, will be required to oversee the capital projects and tenant construction. -Review and approve invoices daily to allow for efficient weekly check runs for each property. -Responsible for knowing, understanding, and implementing the terms and requirements of each management contract (and the underlying job cost) under their supervision. -Complete all deliverables for VP/Principal’s review as required. -Bill all SP/CMF/LC for properties. -Review of annual operating and capital budgets as prepared by Real Estate Managers in accordance to the budget guidelines. Work with clients for final approval. -Ensure customer moves are coordinated by the management team. -Develop written communications to tenants for lease compliance and rent collection. Be familiar with all pertinent property information for assigned buildings including leases, management agreements, associations, and listing agreements.

Requirements

• professionalism
• integrity
• confidentiality
• loyalty
• ethics
• dress code

What You Bring

-Exhibit the highest degree of professionalism in all aspects when interfacing with tenants, clients, and service providers. Display integrity, loyalty, confidentiality, and professionalism always with co-workers and clients as well as adhere to the company's highest standards of ethics and dress code.

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About Meissner Commercial Real Estate Services

-Focuses on delivering expert commercial real estate services to businesses and investors. -Provides a range of services including property management, leasing, and investment advisory. -Delivers value-driven solutions tailored to each client's needs across various sectors. -Offers adaptive and scalable solutions for both short-term and long-term real estate strategies. -Commitment to helping clients navigate complex markets and realize significant returns. -Offers services such as portfolio management, market analysis, tenant representation, and strategic advisory. -Fosters long-term relationships with property owners, investors, and tenants through a client-first approach.

Sector Specialisms