Engineering Technician

Overview

Inspect, repair, test electronic products, manage RMAs, and provide technical support.

Key Responsibilities

• functional test
• rma management
• failure analysis
• software update
• troubleshooting
• product inspection

Tasks

Perform functional test of company’s board and system level products through verbal or written directions, diagrams, drawings, or specifications. Ensure customers receive timely RMA service. Create failure analysis report and maintain records of inspected units. Provide detailed symptom descriptions for failures uncovered during functional test to assist factory in component-level troubleshooting. Discuss problems encountered while testing/troubleshooting with supervisor and engineering staff and recommend solutions to improve work efficiency. Validate product warranty status and works with Technical Support and Inside Sales to communicate to customers their options for RMA. Interpret drawings, training manuals, and instructions in order to perform duties. Update Software per factory’s or customer’s request. The Engineering Technician is responsible for performing product inspection, repairs and service including: problem diagnosis, problem identification, isolation of issue, and solution implementation. Manage and improve the Return Merchandise Authorization (RMA) process. Escalate product and process issues to management and help with problem resolution. Troubleshooting, identification of electronic and mechanical failure modes. Follow all corporate, safety and production procedures and regulations and maintains a clean and orderly workstation. Take initiative to identify problems and their root causes as well as participate in implementing solutions.

Requirements

• ms office
• electrical engineering
• pcb schematics
• soldering
• plc
• 3+ years

What You Bring

Proficiency in using MS Excel / PowerPoint /Words/Outlook. Basic knowledge of technical writing, including test procedures and reports. Experience with DC and AC power supplies systems. Associate degree in electrical engineering required. Bachelor’s degree preferred. Proficient with reading schematics and printed circuit board layout. Strong experience with soldering and rework of fine pitch surface mount and through-hole components. Knowledge of automation products like variable frequency drives, programmable logic controllers and human machine interfaces is a plus. Strong electro-mechanical assembly skills. Mandarin speaking and reading are preferable. Familiarity with basic electronic theory, including digital and analog circuits. Fluent domain of the English language: Ability to read, write and speak English well. Must be able to lift up to 25 pounds at times. Candidates for this position should be excellent communicators with advanced problem-solving and analytical skills, detail-orientated, well-organized, and have a very strong commitment. Strong technical knowledge with the ability to troubleshoot and resolve hardware and software issues is needed, with the ability to perform effectively with little direct supervision. Basic knowledge of using test equipment like multi meter, oscilloscope, and bench power supply. Ability to handle job stress and interact effectively with others in the workplace. Minimum of 3 years of experience as electronics technician.

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About Delta Electronics Americas

-specializes in power and thermal management solutions -serves a broad range of industries, including energy, infrastructure, and industrial sectors -offers cutting-edge solutions in power electronics, automation, and connectivity -works in diverse fields such as smart buildings, industrial automation, and energy-saving technologies -focuses on innovation in projects like energy-efficient power systems and renewable energy solutions -portfolio includes large-scale infrastructure projects and advanced HVAC systems -recognized for reliable, eco-friendly technologies that optimize energy consumption and performance -notable projects include critical infrastructure installations and smart grid technologies -committed to quality and sustainability, earning recognition as a leader in energy efficiency solutions

Sector Specialisms