Reactive Caretaker

Overview

Reactive caretaker providing maintenance and support across multiple schools

Key Responsibilities

• alarm management
• premises management
• maintenance
• health & safety
• documentation
• client liaison

Tasks

-To escalate any issues with intruder/fire alarm systems and panels. -To adhere to Lone Working policies and procedures where necessary. -Develop good working relations with other colleagues. -Ensure smooth running of the school premises, escalating issues to Helpdesk/Premises Manager. -To carry out the duties in the most effective, efficient, and economic manner available. -Completion of relevant Amey documentation/paperwork to a good standard (i.e, Contractor Inductions, Site access forms and reviewing of RAMS. -Effectively and proactively implement Health and Safety legislation and good practice, including office, individual and DSE risk assessments, taking into consideration disabilities and specialist equipment required to enable staff to undertake their daily duties. -To undertake Health and Safety Training on areas within your remit. -To escalate and report any issues found during your shift via Helpdesk/Escalation where necessary. -Arranging and reporting any required maintenance outside the day-to-day DIY/ minor repairs. -To always undertake the role in a professional and safe manner following Amey’s Zero Code Policies and Procedures. -To have due regard and comply with all Amey and school policies. -To communicate professionally with the school as the first point of call for Amey. -To ensure heating, lighting and alarm systems are working properly. -To deliver defined and non-specific tasks. -Regularly monitoring/responding to emails in a professional manner. -Reactive caretaking to cover/open schools across the account, in the event of absence and sickness, as and when needed at the request of your People Manager. -To participate in personal and team reviews/meetings. -Arranging chairs and tables for meetings/assemblies\ Exam sets up and any other requested set ups and clearing away afterwards. -Operate machinery safely and in line with the guidelines and training provided. -Daily management of employees on site to ensure site is open and ready, escalating any issues to the Premises Manager. -Ensure that all duties are completed within the time provided to the Amey defined standards. -To check the premises to guard against vandalism. -To work according to best practice guidelines I.E. ensuring the correct use of colour coded equipment. -To participate in annual appraisal and implement agreed targets. -To comply with Amey’s Key Holding policies and procedures, ensuring keys assigned to yourself are only used in line with your shifts and not shared with others. -To participate in the staff, review, and development appraisal process. -To deliver good customer engagement ensuring client satisfaction -To follow the Escalation process in place/out of hours process. -Provide a maintenance service that delivers to our client contractual requirements. -To report any concerns or issues to your People Manager immediately for action e.g. broken equipment. -To follow Emergency procedures in place at all times. -Carrying out day-to-day DIY/maintenance and minor repairs (i.e., furniture fixtures, wall repairs). -Daily responsibility to check that all doors and windows are locked when the building is not in use.

Requirements

• ppe
• ppms
• hseq
• microsoft teams
• sap concur
• training

What You Bring

-Wear appropriate PPE & Uniform provided by Amey only. -Completion of Mandatory/Statutory PPMs. -To comply with Internal and External HSEQ requirements RAMs and COSHH. -To attend and engage in briefings and training sessions, potential requirement of additional hours. -Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey -Use of Amey approved chemicals, machinery, consumables and equipment only. -Required to use a personal vehicle and claim business mileage back though SAP Concur. -Competently use Microsoft Teams/Concept – tablets and phones

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Benefits

-Pension - Generous pension scheme, with extra contributions from Amey -When there is no need for reactive cover/cover for holiday, allocation to assist a school will be organised by your People Manager. -Holidays - Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days. -Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership. -Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions -Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities -Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. -Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth. -Caretaking cover for planned holidays across the account. -Career Growth: Shine in your career with advancement opportunities -Family friendly policies for new parents or if you provide care for a dependant

About Amey

-Headquartered in London, delivers full lifecycle solutions across roads, rail, facilities, and utilities. -Blends data-driven consulting with large-scale delivery, advising on analytics, asset condition, and digital platforms. -Typical projects include major highway improvements, railway electrification, signalling renewals, complex facilities upkeep, and public-sector estate upgrades. -Consulting arm advises on strategic asset management for clients like Network Rail and MTA’s Long Island Rail Road, with operations in North America and Australia. -A standout example is a Birmingham highways turnaround, demonstrating ability to navigate challenges for resilient, long-term infrastructure outcomes. -From restoring historic bridges to optimizing EV charging networks in Manchester via bespoke data models, brings creativity and engineering rigour to projects.

Sector Specialisms

Security Clearance

-enhanced dbs check required before commencement of employment