Epicor Functional Specialist

Overview

Implement, customize, and support Epicor ERP solutions for manufacturing and finance.

Key Responsibilities

• api integration
• erp customization
• erp support
• system upgrade
• issue resolution
• compliance management

Tasks

-Modify existing code and configurations to improve performance, usability, and business fit. -Provides guidance and consultation on applications and related services to other departments. This will include the use of software, licensing, cost, and customization. -Responsible to act as a true “Business Relation Manager” to understand business requirements and the issues in Manufacturing, Finance, Order Management, Warehouse Management space etc. -Maintain and support all functions related to core ERP (Epicor), Bolt-On and integrated applications. -Work c ollaboratively with end users, other IT teams, and Vendors, to improve the architecture, operational standards, and practices. -Develop and maintain integration between Epicor and third-party systems (via REST APIs, Service Connect, or custom middleware). -Responsible for driving & managing annual SOX audits, Disaster Recover exercise. Work with respective teams to make sure necessary documents, results updated & documented as per process. -Resolve issues with Epicor-ERP applications and other connected Bolt-Ons systems and monitor ServiceNow queue. -Design, build, and maintain customizations within Epicor ERP using C#, BPMs (Business Process Management), BAQs, Dashboards, and SSRS reports. -Act as a consultant with the business to understand business processes and how to apply technology to digitize and streamline processes. -Understand and apply the fundamentals of business to ensure the technical roadmap aligns with business opportunities. -Design, customize, and deploy EPICOR ERP solutions based on business needs. -Collaborate with teams including Sales, Finance, Operations, Supply Chain, and IT to resolve issues and enhance customer experience. -Identify opportunities for operational process improvements using Epicor core functionalities. -Administer and support the Epicor ERP system, ensuring optimal performance and reliability. -Responsible for driving Epicor upgrades, enablement of new processes, functions as per business requirements. -Create and optimize technology and processes in partnership with other technology teams, compliance, and information security to ensure systems are designed and operated with security in mind. -Document operational processes, procedures, and system changes for knowledge transfer and compliance. -Effectively utilize company standard incident remediation system to assign, prioritize, track, incidents, and end user requests.

Requirements

• epicor erp
• kinetic
• rest apis
• git
• bachelor’s degree
• 10+ years

What You Bring

-Ability to work with businesses to understand pain points and propose solutions as needed. -Possess cultural awareness and sensitivity to work with a global user base. -Any previous leadership experience is plus. -Proficiency in the English language is a necessity. -Experience working in a SOX-compliant environment a plus. -Knowledge of Epicor Service Connect, or similar integration tools is a plus. -Familiarity with source control (e.g., Git) and standard SDLC practices. -Strong understanding of core ERP business processes. -Must have experience with license management for various software. -At least 5+ years of hands-on experience with Epicor ERP systems -Must have Kinetic and Epicor 10 experience -Highly tuned technical problem solving and analytical skills are a must. -Strong ability to trust but verify various aspects of IT service delivery and planned efforts. -Experience with REST APIs, integrations, and data migration. -Experienced system analyst supporting Epicor-ERP applications and the business process is a must. -Strong affection for developing, implementing repeatable processes; continually assessing and improving. -Excellent customer service, task management, and communication skills are required. -10+ years of experience in IT and related field -Strong organizational skills and Excellent communication skills, written and verbal. -Work independently to resolve issues, while understanding when to involve other IT support functions such as data center and networking. -Bachelor’s degree in information technology, Computer Science, or similar is preferred.

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Benefits

-Travel is project based, but generally no more than 10% to 15%

About Itt Inc.

-Evolved into a global industrial innovator. -Now based in Stamford, Connecticut, the company is publicly traded. -Typical projects include shock absorbers for vehicles, industrial pumps and valves for chemical plants, and connectors for aerospace applications. -Portfolio features legendary brands like Goulds Pumps, KONI shock absorbers, Cannon connectors, and Enidine absorbers. -Growth stems from both organic innovation (like EV brake pads) and strategic M&A such as Svanehøj and kSARIA acquisitions.

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