Controller Scheduler

Overview

Schedule and manage trades for social housing repairs, coordinating communication and job tracking.

Key Responsibilities

• job tracking
• client liaison
• route scheduling
• parts procurement
• team scheduling

Tasks

-Logging multiple engineer work requests onto the in-house job management system and tracking each request through to completion -Continually liaising with trade Operatives, tenants and clients (local authority or housing association) by phone, email and live chat regarding updates on repairs -The ideal candidate will have worked in a similar role scheduling routes and issuing jobs to engineers -Arranging parts or materials for click/collect where not available from usual suppliers -Running daily schedules for team of 5-6 trade Operatives (electricians, plumbers, etc)

Requirements

• multi-tasking
• fast-paced
• communication
• listening
• resource planning
• administration

What You Bring

-Ability to multi-task to manage a demanding workload in a fast-paced environment -Excellent communication and listening skills -Excellent resource planning and administration skills

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Benefits

-Free Personal Trainer group sessions after work every Thursday -Career development opportunities -Employee Assistance - access to a range of support and advice by telephone and a via a mobile phone app

About Gilmartins

-Partner with housing associations and public sector clients on refurbishments, responsive repairs and new-build conversions. -Projects include care homes, nurseries, hospital suites and residential conversions like Gilmartins House. -Specialist sectors include social housing, healthcare facilities and defence infrastructure. -Innovations include integrated SMS tracking for operatives and piloting appointment-booking apps.

Sector Specialisms