Technical Software Vendor Manager

Overview

Manage vendor relationships and support technical software use for global AEC projects.

Key Responsibilities

• vendor management
• software adoption
• training coordination
• kpi reporting
• stakeholder engagement
• procurement liaison

Tasks

As a Technical Software Vendor Manager at Arup, you will play a unique and pivotal role at the intersection of global project teams and leading software vendors, representing Arup’s interests in high-impact meetings and partnership initiatives. This position offers you the chance to drive and manage communications with a worldwide community of technical software users, influence the negotiation and management of major commercial software agreements, and collaborate with a diverse, talented digital technology team. By learning from experts around the world, you’ll not only shape the future of our digital capabilities but also accelerate your own professional growth in an environment that values innovation, collaboration, and international reach You’ll be reporting to the Strategic Partnerships Manager, bringing your technology know-how and AEC project delivery experience to support our business objectives. Your insights and communication will shape our relationships with key software vendors and ensure Arup remains the partner of choice for our clients. A typical day as a Technical Software Vendor Manager at Arup is dynamic and collaborative, involving close engagement with both internal stakeholders and leading software vendors. You could start the day engaging with one of our subject matter experts to understand emerging business challenges/opportunities related to technical software. You may then raise these later in the day as part of a wider agenda when you meet with the account team from one of our Technical Software Vendor organisations. You may also then follow up with a comms release to a Global Skill Network to raise awareness and support best practice. Join our Strategic Vendor Partnerships team within the Digital Technology Group (DTG) as Technical Software Vendor Manager, and step into a career rich with variety, professional growth, and international influence. In this dynamic role, you’ll bridge the gap between our cutting-edge technical teams and world-leading software providers such as Autodesk, Bentley, ESRI, and Trimble. You’ll play a pivotal part in ensuring our global project delivery teams have access to the best technical software, enabling us to consistently deliver outstanding results for our clients—today and into the future. -Collate and centrally share minutes of all meetings in line with predefined Ways Of Working. -Coordinate Learning & Development interfaces -Support Arup initiatives related to 3rd party technical software as required. -Contribute to and execute against the vendor stakeholder management plan. -Manage vendor related communications to the global Arup technical software user community. -Contribute to and execute against vendor customer success plan. -Coordinate Vendor Events. -Build and maintain a network of Arup technical software stakeholders (Users, Subject Matter Experts (SMEs), Skills Network (SN) Leads) -Attend, record and communicate outcomes from regular internal stakeholder meetings. Objective to understand business needs and represent vendor offerings both commercially and technically. -Support the negotiation and management of vendor commercial agreements as required. -Capture and manage delivery of actions arising from vendor meetings. -Project manage delivery of customer success activities. -Coordinate with Vendors to define and agree proactive training program. -Manage everyday interfaces with the Arup procurement, cyber security, technical support and software deployment teams. -Engage with SME & SN communities to identify technical software learning requirements. -Monitor and report on usage of technical software. -Capture and report on vendor KPI data. -Contribute to and execute against the Strategic Partnerships Comms Plan. -Day to day management of vendor related activities including; -Coordinate software adoption and scaling plans. -Represent the interests of Arup’s technical software user community at weekly vendor meetings.

Requirements

• communication
• stakeholder management
• aec software
• self‑direction
• proactive

What You Bring

-You communicate confidently across all levels and can manage complex stakeholder relationships, both internally and externally. -You have handson experience with AEC technical software and understand its role in successful project delivery. -You bring motivation and selfdirection to manage your workload in alignment with business priorities. -You thrive in an international, multidisciplinary environment and bring a proactive, solutionsfocused mindset to everything you do.

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Benefits

Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. Stay safe online - Arup will never ask for payment or your bank details as part of our recruitment process. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

About Arup

-Specializing in infrastructure, architecture, engineering, and urban planning. -Portfolio spans globally recognized projects, from landmark buildings to major transportation systems. -Engineers, designers, and planners deliver cutting-edge, innovative solutions that anticipate future needs. -Key projects include the Sydney Opera House, Crossrail in London, and the Eden Project in the UK. -Collaborative approach integrates diverse disciplines to create solutions that drive progress and innovation. -A global leader in engineering consultancy with a unique culture prioritizing creativity and client-centered solutions.

Sector Specialisms