Front of House Coordinator | Onsite

Overview

Front‑of‑house coordinator delivering reception, visitor services and office support.

Key Responsibilities

• operations coordination
• access management
• client reception
• event support
• visitor management

Tasks

-Collaborate with the broader Office Services team to ensure smooth daily operations and a consistent standard of service across the workplace. -Support Arup members by assisting with access cards, lockers, mail coordination, pool car bookings, and providing general office guidance. -Provide a professional and welcoming experience to all clients, visitors, and staff, ensuring their needs are met with efficiency and care. -Assist in delivering events, exhibitions, and activations while identifying opportunities for service and operational improvements. -Manage key reception duties including visitor registration, meeting room readiness, inroom service delivery, and lounge area presentation.

Requirements

• detail‑oriented
• integrity
• communication
• customer service
• front‑of‑house
• proactive

What You Bring

-Strong attention to detail with a commitment to delivering high standards and a polished experience for clients and colleagues alike. -Integrity, professionalism, and a proactive mindset toward improving workplace experience and service delivery. -Excellent communication and interpersonal skills with the ability to engage with a diverse range of stakeholders. -Experience in a frontofhouse, customer service, or concierge role in a corporate or hospitality environment.

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Benefits

-International mobility opportunities -Interest free solar energy and bicycle loans -Paid parental leave for the nonprimary carer of 4 weeks plus the opportunity to access extra paid and unpaid leave of up to 16 weeks if you later become the primary carer (any leave taken at the time will be deducted from the total 16week parental leave benefit). -Insurances (life & income protection) -Paid parental leave for the primary carer of 16 weeks or 32 weeks at half pay and as well as generous unpaid leave benefits. -Birthday leave -Ovasaver including discounts, vouchers, cashback, and exclusive offers on more than 300 retailers. -Novated car lease -Annual leave loading -Ability to purchase additional leave of up to 20 days for permanent employees.

About Arup

-Specializing in infrastructure, architecture, engineering, and urban planning. -Portfolio spans globally recognized projects, from landmark buildings to major transportation systems. -Engineers, designers, and planners deliver cutting-edge, innovative solutions that anticipate future needs. -Key projects include the Sydney Opera House, Crossrail in London, and the Eden Project in the UK. -Collaborative approach integrates diverse disciplines to create solutions that drive progress and innovation. -A global leader in engineering consultancy with a unique culture prioritizing creativity and client-centered solutions.

Sector Specialisms