Maintenance Technician II

Overview

Maintain and repair assigned housing properties while mentoring maintenance staff

Key Responsibilities

• troubleshooting
• vendor management
• preventive maintenance
• inspection reporting
• inventory management
• on-call support

Tasks

-Works within various computer systems, including work order and email systems, to manage communications, tasks, and priorities; -Troubleshoots complicated maintenance issues -Assists with maintaining exterior public areas, e.g., parking lot, grounds, etc., by removing debris, sweeping, and washing down sidewalks; -Maintains supply and equipment inventories and replenishes as needed; -Independently schedules all management approved vendor work; inspects and reports the work quality and performance to the manager; -Performs plumbing replacement/repairs on water and sewer lines, drainpipes, toilets, faucets, and water heaters as needed; -Leads team of maintenance staff within assigned portfolio on specified project, reporting on performance to direct supervisors. -Independently conducts internal inspections to identify areas for improvement and communicates plan for improvement to Property Manager; -Assists other SAHA properties as requested; -Communicates with vendors to ensure adequate monitoring/tracking systems are put in place of the facility boilers, pumps, electric motors, fire sprinkler and HVAC systems. Makes repairs or determines if a vendor is necessary; -Serves as on call maintenance staff for assigned region according to schedule. (All maintenance staff are assigned two week shifts to cover emergencies at the assigned region overnight from 5pm to 6am); -Performs maintenance/repairs on doors, locks, hinges, and makes keys; -Keeps all building system records current. This includes documenting inspections of various items; -Maintains properties in an inspection ready state; -Performs electrical troubleshooting and repair on building systems and in units. -Notifies management concerning the need for major replacement, repairs or additions to the building and collects vendor bids when applicable; -Schedules and supervises the work of vendors -Performs repairs on all appliances such as stoves and hood ranges, refrigerators, electric or gas heaters, and garbage disposals; -Acts in mentorship capacity with Maintenance Technician Trainee(s) -Maintains and repairs flashings, roofs, drainage, and irrigation systems, walkways, stairs, stucco, parking surfaces, and similar building components; -Occasionally works near moving mechanical parts, in cramped or elevated areas, and may be exposed to outside weather conditions such as rain, heat, or noise. -Performs basic carpentry such as installing drywall, cabinets, wood flooring, windowpanes, and minor dry rot replacement; -Serves as on call support - answers phone questions and provides higher level assistance (All Maintenance Technician IIs will be assigned shifts on a separate rotation for this duty); -Leads and/or assists teams of maintenance staff in the completion of major projects as needed, including delegating tasks, and working with supervisor(s) of project to ensure proper completion; -Performs painting, color matching and proper paint type application as well as drywall installation, proper use of hopper and sprayer equipment. -Provides individual or group training, assists other maintenance staff with technical questions and challenging issues; -Works with the property manager to implement a preventive maintenance schedule and coordinates larger projects as necessary; customizes schedules for new and existing properties as assigned; -Works with maintenance trainee staff to assess skills and abilities. This may include monitoring trainee performance to recommend necessary training or growth areas to their Property Manager; -Prepares unit turns which include moving household appliances, painting and making the necessary repairs required for occupancy, may also assist in cleaning the unit; -May sweep, mop, scrub, dust, and vacuum hallways, stairs, office space, and other interior public areas. May also operate equipment necessary to strip and wax floors, and shampoo carpets; -Evaluates the nature of problems from a work order request and performs maintenance or repair;

Requirements

• electrical
• plumbing
• carpentry
• 7+ years
• driver’s license
• team leadership

What You Bring

-Ability to determine causes of operating failures and apply general rules to specific problems to produce the solution. -High attention to detail with the ability to perform multiple functions simultaneously in a timely manner. -Occasionally exposed to blood or other bodily fluids/excretions. -Frequent visits to tenants’ apartments (where smoking may be allowed) is required in order to perform work order(s). -Frequent standing and walking are required. -Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. -Must have extensive knowledge of building systems and be highly skilled in repair and maintenance with electrical, plumbing, boilers, drywall, appliance repair, painting, basic carpentry and masonry. Must also know the appropriate materials required for each job. -Frequent use of hands and fingers to grasp, handle, and manipulate objects such as tools and controls and reach with hands and arms. -Knowledge of principles and processes for providing customer service. This includes assessment of tenant needs, meeting quality standards for services, and evaluation of customer satisfaction. -Must be reliable in attendance, quality and quantity of work. -Seven or more years of related experience is preferred. Relevant education or training may count towards this requirement. -Must be able to read, write, and speak English to successfully interact with tenants and other employees. -Ability to manage one’s own time and coordinate the priorities of work orders and other responsibilities in order to ensure timely competition of required duties. -Must be able to handle daily responsibilities and projects with minimal direction. -Ability to foster teamwork and lead a diverse team of maintenance professionals, with varying levels of experience; train, delegate, impart knowledge and troubleshoot challenging maintenance issues. -Must be able to push, pull, lift, and or move object(s) that weigh up to 50 pounds. -Ability to work in a fast-paced environment, while maintaining flexibility and ability to work evenings as necessary. -Ability to see, smell and hear. -Ability to assess peer performance and communicate that feedback to either the peer or supervisor as appropriate -Ability to type, learn, and use various computer programs. -Must be able to add, subtract, multiply, and divide whole numbers, decimals, and fractions. -Occasional climbing, stooping, kneeling, and squatting are required. -Experience in affordable housing/property management is a plus -Knowledge of tools and equipment used in building maintenance and how to use them safely and responsibly. -A valid driver’s license, a good driving record, proof of automobile insurance and reliable means of transportation is required as this position will have to transport tools and/or materials. A DMV check will be performed.

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About Satellite Affordable Housing Associates (Saha)

-Founded through the merger of Satellite Housing (est. 1966) and Affordable Housing Associates (est. 1993). -Operates in real estate development, property management, and resident services with a focus on design excellence and community engagement. -Known for bold collaborations with organizations like Apple and Health Centers to deliver green, service-enriched housing in underserved neighborhoods.

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