Largest distributor/installer of Pella windows & doors across mid‑Atlantic and Midwest, serving homeowners, builders & commercial projects.
Diagnose, repair, install, and troubleshoot products for customers.
13 days ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Pittsburgh, PA
Field
Company Size
306 Employees
Service Specialisms
Windows and Doors Installation
Replacement Services
Custom Design
Residential Solutions
Energy Efficiency Consulting
Sector Specialisms
Residential
Commercial
Role
Description
product service
install products
parts inventory
urgent response
paperwork management
customer communication
Effectively communicate all service activities to the customer, including time of visit.
Service and adjust all products sold by Gunton Corporation and National Accounts.
Discuss and review Customer Satisfaction Survey with each customer.
Respond to urgent jobs based on priority status.
Install products and accessories as required to complete service on first attempt. Employ all necessary measures to overcome challenges that hinder job completion, including all heights.
Maintain adequate parts and tool inventory on a well-organized, maintained, and professional vehicle.
Maintain accurate, neat, and organized paperwork, including timecards and service orders.
Requirements
professionalism
lift operation
service experience
ladder climbing
Convey a neat, clean, friendly, and professional appearance.
Ability to work off a 60-foot lift
Prior service experience
Ability to climb and work on a ladder up to 40 feet in height