IT Applications Manager

Overview

Lead IT team to manage and evolve enterprise applications and drive digital transformation

Key Responsibilities

• erp upgrade
• change management
• design review
• system integration
• ai automation
• sla management

Tasks

-Support key project execution such as the implementation and preparation for a potential ERP upgrade -Facilitate change management efforts to ensure smooth adoption of new systems and processes -Oversee technical design and code reviews in partnership with the Tech Lead to maintain integrity and scalability -Establish KPIs and implement best practices for development, support, and delivery -Foster a culture of accountability, collaboration, and innovation within the team -Oversee the support, development, and integration of mission-critical enterprise systems: ERP, Salesforce, HRIS, MES -Good to have: Champion AI adoption and automation pilots across the enterprise to improve operational efficiency and user experience -Define and execute an enterprise applications roadmap aligned with organizational priorities and growth strategies -Ensure SLA adherence for incident response and resolution at all priority levels -Evaluate and enhance toolsets for Scrum backlog management, release planning, and support -Collaborate with business leaders to understand evolving needs and align IT initiatives with strategic goals -Lead and mentor a team of 11 IT professionals, including a tech lead, business analysts, system analysts/programmers, and support analysts -Drive standardization of SDLC processes, release management, and support workflows -Manage vendor relationships, contracts, and third-party integrations to support IT strategy

Requirements

• .net
• ssrs
• tableau
• aws
• bachelor's
• leadership

What You Bring

-Technical fluency (e.g., .NET/SQL) to read code and review designs; recent hands-on coding is a nice to have, not required -Reporting Tools: SSRS, Tableau -7+ years in IT application delivery, including 3+ years in a leadership role -Databases: Microsoft SQL Server (primary), PostgreSQL (legacy) -Bachelor’s degree in Computer Science, Software Engineering, or related field -Proven success managing enterprise-scale applications and technical teams -ERP: Window & Doors industry-specific ERP system -AI & Automation: ChatGPT, Microsoft Copilot, and custom bots under development -Experience with SDLC methodologies (Agile, Waterfall) and setting up performance metrics -Cloud Infrastructure: AWS (primary), with ongoing migration from limited on-prem servers -Languages: .NET (primary development platform); open to modern development stacks for new initiatives -Strategic thinking with a results-oriented, problem-solving approach

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Benefits

At Durabuilt, we’re committed to building a diverse and inclusive environment where our people feel valued and supported every step of the way. Along with a competitive wage, we offer comprehensive health and dental coverage for you and your family to ensure your well-being. You’ll also enjoy the convenience of free onsite parking and have access to professional development opportunities that empower you to grow and thrive in your career. This is more than a job, it’s a chance to build a rewarding future with a company that invests in its people.

About Durabuilt Windows & Doors

-Specializing in both residential and commercial markets, the company delivers durable, energy-efficient products. -With a strong presence in the Canadian market, it is known for its commitment to quality and customer satisfaction. -The manufacturing process combines cutting-edge technology with skilled craftsmanship to create premium products. -A range of customizable windows and doors is offered, designed to meet both aesthetic and functional needs. -The company is dedicated to producing products that enhance comfort, security, and energy efficiency in homes and businesses.

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