Operations Supervisor I - GIS

Overview

Liaise between Pike Engineering and clients, supervise and mentor design staff, manage projects.

Key Responsibilities

• project workflow
• employee onboarding
• client meetings
• code compliance
• timesheet approval
• service marketing

Tasks

-Will ascertain from the client, the customer satisfaction survey for Pike Engineering employees under their area of responsibility that are in staff augmentation positions. -Directs project workflow. -Exhibit the highest day to day standards and demonstrate the highest level of business ethics and consistently adheres to and promotes key values and principles in all transactions. -Assists in the transition of new employees to the area through orientation, assisting in logistics, and training on Pike Engineering and/or client specific procedures, policies, and tools. -Provide formal employee appraisals for assigned employees within area of responsibility with the approval of the Manager or VP. -Communicates with Pike Engineering employees under their area of responsibility to ensure that all are productive, making reasonable progress in their classifications, and assists in addressing and bringing forth any employee concerns to management. -Meets regularly with the appropriate client supervision/management to review the effectiveness of our service to the client and to address client concerns. -Regularly communicate with the Manager or VP on issues, activities, and accomplishments. -Communicates with the client to ensure that the employees of Pike Engineering under their area of responsibility are all productive and responsive to the needs of the client. -Works closely with Pike Engineering’s Manager, VP, and PE in responsible charge to coordinate efforts and assure that all local, state, and federal codes associated with engineering services are being adhered to as well as to the client’s standards. -Assist the Manager or VP and corporate personnel in the marketing of Pike Engineering’s design/engineering services to existing clients or solid prospects within the assigned area and will assist in the secondary marketing of Pike Engineering’s services to the client. Maintain excellent client relationships. -May be deployed on a periodic basis and have the responsibilities as the Field Manager during major storm event deployments. -Will be responsible for approving all employee timesheets in their respective area, ensuring accuracy and submission in a timely manner.

Requirements

• management
• engineering tech
• 5+ years
• leadership
• communication
• customer relations

What You Bring

-Demonstrated management and business skills -Graduate with two-year degree in an Engineering Technology or related field and/or minimum of five years of related communications or distribution experience. -High energy level with the ability to work in a fast paced, ambiguous environment -Able to manage multiple tasks and provide leadership to other team members. -Work independently -Excellent organizational and planning skill -Demonstrated skills in providing leadership, motivation, vision, and direction -Demonstrated negotiating and decision-making skill -Demonstrated skills in verbal/written communications -Proven success in developing and maintaining customer relationships

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About Pike Corporation

-Delivering complex solutions for utility infrastructure, energy projects, and industrial sectors. -Commitment to safety and quality in power grids, substations, and renewable energy projects. -Specializing in transmission and distribution lines, power plant construction, and renewable energy systems like solar and wind. -Known for tackling large-scale infrastructure projects with reliability in demanding conditions. -Services across diverse industries including energy, utilities, and commercial development. -Involved in high-profile projects shaping modern infrastructure across the U.S.

Sector Specialisms