Receptionist

Overview

Front-desk receptionist handling visitors, calls, bookings and support.

Key Responsibilities

• room booking
• teams setup
• visitor reception
• phone enquiries
• email enquiries
• facilities reporting

Tasks

Reporting to the Facilities Manager, you’ll play an important role in ensuring the smooth day-to-day operation of New County Hall and representing Cornwall Council and its group of companies to our customers. -Manage meeting room bookings and support Teams meetings. -Welcome and signpost visitors, Councillors, and staff. -Assist with daily site operations and provide hands-on support when required. -Handle phone and email enquiries, responding or redirecting as needed. -Supporting wider council staff, setting up Teams Meetings, escorting to meeting locations and providing a ‘hands on’ support function. Through understanding the Council business, services and functions you will deliver a great customer experience.

Requirements

• first aid
• fire warden
• customer service
• microsoft office
• communication
• dbs check

What You Bring

Working Hours: 40 hours over a two-week rota period (equivalent to 20 hr p/w part-time contract). We are committed to safeguarding the welfare of all our service users, clients and customers. If the role is working with vulnerable individuals and/or children and young people, you will be asked to complete a relevant DBS check to be successfully appointed to the role. -Act as a First Aider and Fire Warden (training provided if not already qualified). -Experience in a customer-facing or public contact role. -Confident using Microsoft Office and other relevant systems. -Excellent communication and interpersonal skills. -Organised, proactive, and able to manage multiple tasks calmly and professionally. -Willingness to complete First Aid and Fire Warden training. If these are not held on application, it is a requirement of the role to undertake both courses soon after joining the team. Successful completion of both courses is essential to the role and completion is a requirement during the probation period.

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Benefits

Contract Type: Permanent, on-site (no opportunity for remote/flexible working). Week Four Non-working week Thurs, Fri, Mon, Tues, Wed. Week Two Non-working week Thurs, Fri, Mon, Tues, Wed. Salary: Circa £24,308 pro rata This position is based on-site and due to the requirements of the Receptionist role, there is no opportunity to work remotely. There is an expectation for leave cover between the shifts, where additional days are worked, this will be classed as overtime.

About cormac

Nope

Sector Specialisms

Security Clearance

-dbs check required if working with vulnerable individuals/children