Technical Sales Manager

Overview

Drive technical sales, support field teams, build specs & relationships in Quebec.

Key Responsibilities

• technical support
• specification review
• crm management
• product presentations
• field training
• sales reporting

Tasks

Responsible for providing technical support to field sales as directed by management; working closely with T20 Contractors and Key Engineering accounts, and internally with sales and product engineering teams to develop and maintain relationships with customers; calling on engineers, architects, contractors, builders, government agencies, etc. to ensure all products are in every applicable section of their master specifications by developing long-term relationships with key account decision makers; delivering professional product presentations, specification review and revision services and technical sales assistance as needed; soliciting new customers to increase demand for products; working with cross-functional teams in the revision of existing product specifications and assisting with the development of new product specifications; carrying out targeted sales objectives; calling on local and state code officials to ensure accurate code interpretation and proper installation of our products; maintaining monthly reports and forecasts; tracking expenses and updating CRM and specification database. -Provides support to cross-functional teams as needed to ensure client deliveries are executed as agreed. -Attends meetings as required or assigned. -Works closely with external customers and partners, and internally with sales, and product engineering teams to develop and maintain technical relationships with customers; understands customer’s product strategy, requirements, and constraints; matches products and solutions to customer’s needs; resolves technical questions and issues. -Support Code Enforcement as needed -Executes sales and account strategies as directed by management, in accordance with corporate goals; helps to develop plans for strategic accounts within specified territory in order to exceed expectations in revenue retention/growth, account profitability, and customer satisfaction/loyalty. -Travels to various locations to provide ongoing training and support as requested or needed. -Participates in local societies, including but not limited to ASPE, MCA, ASHRAE, etc. to promote an understanding of products and technologies. -Tracks travel and incidental expenses; prepares expense reports; ensures expenses are within budget parameters. -Develops long-term relationships with key account decision makers; develops a complete understanding of the organization’s structure and key buying influences of assigned account. -Increases demand for company’s products by soliciting new customer/contractor calls; maintains a cycle of regularly scheduled calls and visits to customers and reps; visits plants and facilities to obtain contact information for scheduling future appointments; grows customer/contractor database for specific territory. -Provides technical sales assistance to assigned Regional Sales Manager, District Sales Manager, Industrial Development Manager, Technical Marketing, etc. in order to review and develop engineering/product guide specifications as needed or requested. -Receives and follows-up on various leads from trade shows or other sources; prospects, identifies and prioritizes in order to make contact, answer questions and provide requested information. -Provides weekly reporting and updates to management, both ongoing and as requested. -Calls on engineers, architects, contractors, builders, government agencies, educational institutes, and industrial and manufacturing accounts to ensure products are in all sections of their specifications; the goal is to have all products listed in their master specifications. -Delivers professional technical presentations, utilizing product samples and PowerPoint slides, to various individuals, including but not limited to cross-functional teams, architects, wholesale distributors, builders, developers, facility engineers, plant managers, code officials, educators, contractors, etc. in order to advance market growth and product development. -Maintains and updates CRM and engineering guide specification database. -Maintains, updates, and utilizes CRM/SAP Mobile Sales daily activity calendars to track information, including but not limited to documenting sales calls, linking customers, ranking contractors and keeping calendars up-to-date. -Works with cross-functional teams in the revision of existing specifications and assists with the development of new specifications; identifies and targets industry specific requirements; reviews and recommends appropriate changes to engineering specifications to accommodate Viega products for specific projects and ultimately gain master specification approval. -Prepares reports daily/weekly/monthly for management regarding field activity, sales, competitors and forecasts. -Maintains monthly sales reports and business metrics; identifies business opportunities; reports on trends and new products.

Requirements

• sap
• crm
• engineering degree
• 5-7 years
• strategic selling
• bilingual

What You Bring

-Must be bi-lingual, French and English -Strong relationship building and strategic selling skills -High School Diploma or equivalent -Knowledge of computer programs, including but not limited to Microsoft Word, Excel and Outlook, PowerPoint, SAP and CRM -Good listening skills -Ability to perform with superior service, reflecting a positive company image while sustaining a positive attitude with those you interact with; always going above and beyond to help others out, regardless of their position or department. -Ability to give presentations in front of various groups -Will be required to travel up to 50% of the time. -Ability to interpret and forecast changes in customers’ buying patterns and product requirements -Ability to function autonomously or as a team player -Driver’s License required. -Ability to calculate figures and amounts such as discounts, profit margins, unit conversions, percentages, area and volume. -Ability to be self-motivated -Excellent written and verbal communication skills -Knowledge of specifications and how they are developed and utilized within assigned industries -Bilingual – French and English preferred -Strong organizational skills -College Degree or University Degree preferred -Strong interpersonal and customer service skills -Engineering Degree preferred -Ability to communicate with all levels of the organization -Ability to adhere to the highest standards of quality while continually performing at the highest possible level. -Knowledge of codes and standards -Demonstrated and proven selling ability -Ability to identify market dynamics and quickly define and implement well-devised competitive practices campaign -Knowledge of piping industry -5-7 years of industry related sales experience

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Benefits

-Company Paid Benefits (Life, AD&D, Disability) -Time Off Programs -Wellness Program -Group RRSP retirement plan with a 7.5% company contribution -Base Salary is based on specific compensable factors including, but not limited to education, work experience, and geographic market. -Bonus: This role will be eligible for participation in a discretionary annual bonus program, pursuant to which an employee may be awarded a percentage of their salary based on the company’s performance and their own individual performance. -Medical, Dental, Vision

About Viega Llc

-Known for its innovation, developed the first press connection system for plumbing systems. -Specializes in systems ensuring secure, efficient, and reliable connections in buildings and industrial applications. -Solutions used in various sectors, including residential, commercial, industrial, and energy. -A trusted partner for major construction and infrastructure projects, providing high-quality systems. -Offers a range of products, from fittings and valves to advanced press technology, for seamless installation. -Technology used globally, with installations in major infrastructure projects across the world. -Reputation built on reliability, safety, and efficiency, making it a go-to for engineers and architects alike.

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