Service Technician

Overview

Perform maintenance, diagnostics, and repairs on Epiroc mining/construction equipment.

Key Responsibilities

• tool management
• pre‑delivery inspection
• diagnostics
• failure analysis
• preventative maintenance
• customer communication

Tasks

-Ensure the appropriate tools and equipment are on-site and properly maintained -Complete Pre-delivery Inspections (PDI) on machines -Execute diagnostics on malfunctioning components, use expertise to determine possible causes of failure, and perform repairs as required -Test and document proper operating parameters -Serve as a subject matter expert for other service technicians, support with their training and development -Complete detailed failure analyses on all rebuilt components and provide details to determine the root cause of the failure or problem, identify corrective action and implement steps to prevent reoccurrence, initiate warranty process as needed -Perform routine preventative maintenance, use analytical skills to troubleshoot and repair all Epiroc products in accordance with manufacturer recommendations -Communicate service and other relevant activities to the Service Coordinator in a complete and timely manner -Take initiative to run diagnostics on malfunctioning equipment, determine possible causes and initiate repairs -Maintaining courteous and professional demeanor and communication with customers and internal staff at all times

Requirements

• hydraulics
• powertrain
• epiroc
• technical certificate
• driver's license
• safety cert

What You Bring

-Demonstrated expertise in the maintenance, overhauls, and repairs of a wide variety of hydraulic and power train components -Be able to support varied activities, with simultaneous project and deadlines in a fast-paced environment -The successful candidate should have basic computer skills, be familiar with Epiroc equipment, and have prior work experience demonstrating a good work ethic and strong mechanical aptitude-including experience with industrial/commercial fluid power. -Ability to work independently, exercising self-discipline with minimal supervision, including when performing troubleshooting on hydraulic and electrical repairs -Maintain required US Department of Labor, Mine, Safety & Health Administration Training Certificates, or agree to complete the training program(s) needed to acquire the Training Certificates by date required by Manager -Maintain a valid driver’s license; a good driving record is required -Working knowledge of hydraulic systems, powertrain function and related components -Minimum of a Certificate of Completion for a Technical or Trade School, or an equivalent of 5+ years of relevant experience -Understand and adhere to Company safety and environmental requirements, including promoting and practicing proper safety procedures and correct use of PPE, safety is our first priority. Work sustainably, being conscious of the environmental impact -Complete Company required trainings, including: TL1, PDI procedure, machine specifications, reading schematics within 3 months of hire, and Safe Start Modules 1-5 within the first year of employment. -Travel may be required in this position for training and/or assistance in other Service Centers or Competency Centers -Minimum of a Certificate of Completion for a Technical or Trade School, or an equivalent of 2-5 years of relevant experience

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Benefits

-Employee Assistance Program -Direct deposit -Flexible Spending Accounts (FSAs) and Health Savings Account (HSA) -401(k) plan -Wellness program -Health care eligibility - including medical, dental, vision, prescription and telemedicine -Short and long-term disability insurance -Paid Sick Time -Employee discounts -Tuition reimbursement program -Life and AD&D insurance -Benefits eligibility begins the 1st of the month after start date -Paid Vacation

About Epiroc

-Epiroc offers cutting-edge solutions for drilling, excavation, and materials handling, focusing on automation and digitalization. -The company develops advanced mining solutions, including drills, loaders, and haulers for deep underground projects. -Epiroc is a leader in automation, offering remote operation and predictive maintenance solutions to enhance productivity. -Committed to sustainability, the company integrates advanced technology with eco-friendly practices in resource extraction and infrastructure development.

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