Property Support Specialist

Overview

Provide on-site support for property operations, managing projects, training, and leadership

Key Responsibilities

• on‑site ops
• project management
• team training
• risk management
• sop development
• monday.com

Tasks

-Execute on day-to-day operational tasks related to on-site stand-up, wind down or on-going operations projects (including gaps in staffing and roll out of new initiatives) at assigned properties to support property performance expectations -Facilitate trainings for new team members on the property operations and leadership teams at various levels outside of your owned projects. -Travel 75%+ of the time to serve as boots on the ground support during onboardings, off-boardings, transitionary projects, leadership vacancies and other personnel support needs for your owned projects -In tandem with cross-functional partners and the Manager, Property Support, identify risks and capacity constraints in project timelines and proactively work to mitigate those risks -Utilize Monday.com and other project management tools to effectively manage the progress of properties, projects and team support -Execute on and support development of SOPs for applicable pre-opening, wind-down and various operational duties including but not limited to accepting units, receiving and installing physical product (FF&E and OS&E) and setting up buildings to Placemakr brand standards -Communicate effectively and frequently with on-site and off-site partners across the organization to ensure alignment on and efficacy on all projects

Requirements

• people leadership
• project management
• bachelor's
• communication
• self‑motivated
• problem solving

What You Bring

-1+ years of people leadership experience (required) -Unmatched interpersonal skills and can work well with leaders and team members throughout the company to execute on projects, processes and standardization -2+ years of relevant professional experience in hospitality, retail, operations, or project management required – specific experience with new store or property openings a plus! -Strong people leadership skills and can hire, train, cultivate, develop and lead a team in alignment with Placemakr standards and community norms. -Bachelor's degree preferred -Property Support Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Property Support Specialists and an exceptional guest experience. -Ability to be self-motivated and thrive in a fast-paced, rapidly changing environment -Demonstrate Placemakr property leadership qualities by consistently training, motivating and recognizing team members while driving accountability, consistency and a culture of high-achievement during your owned projects -Demonstrated experience with execution and documentation of processes and regularly sharing status updates effectively -Excellent verbal and written communication skills that allow you to clearly and effectively communicate goals, issues, solutions and wins to various levels of internal and external stakeholders. -You lead by example, have a can-do attitude and the ability to work effectively in a collaborative environment, contributing to a culture of proactive communication, unity and mutual support -Demonstrated experience effectively resolving problems with a high-level of autonomy. You identify issues before they arise, escalate appropriately and resolve them in a timely manner

People Also Searched For

Benefits

-401k + 4% employer matching program -Monthly cell phone reimbursement and health & wellness stipend -Management Training Program -ZayZoon as an option to access your paycheck before your payday -PTO increases to 25 days per year after 2.5 years of employment -Paid Life Insurance -20 days of paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! -Plus, discounts to stay at select Placemakr properties all over the US -Paid Parental Leave -Company stock options -Up to 8 floating holidays per year so you can celebrate what matters most to you! -Medical, Vision & Dental Insurance plan options -Flexible Spending Account & Health Savings Account options -Competitive salary

About Placemakr

-Reimagines urban living, providing flexible, tech-driven spaces for travelers and residents alike. -Focuses on comfort and convenience, offering an innovative approach to short-term and long-term stays. -Operates across key cities, providing fully furnished apartments and suites for both business and leisure visitors. -Integrates modern technology to ensure seamless check-ins, digital concierge services, and optimized living spaces. -Features a portfolio of properties with high-end finishes and adaptable spaces to suit various needs. -Committed to offering flexibility, allowing guests to easily transition between temporary stays and longer commitments. -Continues to expand its footprint, capitalizing on the growing demand for flexible and upscale accommodation options.

Sector Specialisms

Security Clearance

-all new hires must complete form i-9 and may be verified through the e-verify system.