MAC (Moves, Adds, Changes) Manager Team Lead

Description

• Monitoring and providing performance feedback, evaluating performance and assisting with performance reviews.
• Perform site verifications.
• Liaises with movers, prepare move packages and furniture tagging as required.
• Manage and prioritize WO’s and communicate with requestors to ensure timelines are met.
• Plans and delivers facility moves, adds, or changes as well as facility planning projects.
• Supervises a team of individual contributors.
• Establishes work schedules and priorities. Assigns, prioritizes and monitors work progress and completion to ensure adherence to timeliness, quality standards and all other related requirements.
• Prepares cost estimates for assigned projects. Provide value-added solutions by suggesting cost-beneficial alternatives
• Incorporates sustainable practices, where practical, into MAC delivery, in accordance with BGIS processes.
• Create CAD layouts and verify CAD layouts provided by others, obtain client approval and issue to vendors for quoting.
• Coordinate with Director Portfolio Services as required for Monthly Reports and resourcing.
• Hiring & retention – contributes the hiring process and retention of team members.
• Researches and liaises with vendors to obtain quotes. Provides recommendations on preferred vendor. Provides comments to Client regarding vendors based on their performance.
• Collect and submit security clearance forms for MAC vendors required to complete work onsite. Monitor and ensure enough vendors available to completes volume of requests
• Develops and maintains effective relationships with vendors. Monitors work progress to ensure completion.
• Review Installation plans and quotes provided by vendor, ensuring all requirements were captured and request adjustments as needed.
• Ensures assigned projects are delivered on-time, within scope, budget and requirements and complies with all regulatory, environmental, health and safety requirements.
• Maintain Inventory list, ensure enough product is available for ad hoc requests, and keep list up to date
• Liaise with Client representatives to understand project requirements. Propose alternate solutions when requirements can not be executed as requested.
• Creates schedules and monitors progress against timelines.
• Move/Repair/Adjust furniture within capabilities.
• Work with Senior Partners to improve processes and ensure best practices are achieved.
• Determines and prepares resource requirements. Assigns, prioritizes and monitors work progress of vendors, installers and trades.
• Develops and maintains effective relationships with clients. Resolves issues, manages client expectations, and ensures client satisfaction and addresses any client escalations.

Requirements

• Ability to determine project requirements accurately
• Ability to work onsite and install
• Ability to develop accurate cost estimates.
• Ability to deliver non-technical projects such as moves, adds and change projects according to requirements, on-time and within budget.
• Computer proficiency in MS Office applications with ability to quickly learn new applications.
• Community college diploma or equivalent an asset.
• Strong interpersonal skills.
• More than one year up to three years of job-related experience.
• 2-3 years of facility moves, adds and change and facility planning project work experience or 2-3 years of project coordination work experience.
• Strong project coordination and organizational skills.
• Ability to manage higher volume of concurrent projects.
• Ability to assist client to ensure requirements are clearly defined.
• Demonstrates an interest in pursuing Project Management Institute Accreditation
• Ability to influence others to ensure timely and quality completion of projects.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance