Services Account Manager - Potsdam, NY

Overview

Drive sales and service growth for commercial HVAC, building lasting customer relationships

Key Responsibilities

• business case
• financial proforma
• facility walkthrough
• customer conversations
• market analysis
• consultative selling

Tasks

-Initiative: Proactively assessing a situation and taking action without direction from someone else in anticipation of future problems, needs, or opportunities. -Acts as a facilitator to help the customer buy, including developing project business case, financial proforma, and validating business outcomes. Gather and validate preliminary information, perform facility walkthroughs, construction plan review or other requirements. -Leads customer conversations with business level insights to establish value and create demand. Actively listen to identify concerns. -Team Selling: Working with sales teams to understand customer requirements, promote the sale of company products, and provide sales support. -Industry and Market Analysis: Gathering and analyzing information and deriving insights about the context in which a business operates to identify opportunities and threats. Effectively target and identify opportunities. Facilitate discovery. Qualify opportunities early in the buying and selling process. -Conflict Management: Managing complaints, resolving conflicts, and negotiating solutions to reconcile differences while maintaining positive relationships. -Prioritization: Developing specific goals and plans to prioritize, organize, and accomplish your work. -Consultative Selling: Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs. Take a consultative and strategic approach to pursue new business and grow existing account relationships.

Requirements

• problem solving
• driver license
• stakeholder engagement
• bachelor's degree
• lead generation
• solution sales

What You Bring

-Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. -Driver License, Valid and in State Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. within 1 Year -Ability to engage multiple stakeholders, influencers, and key decision makers. -5+ years of demonstrated experience or Bachelor’s Degree in Arts/Sciences (BA/BS) -Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business and the grow existing account relationships. -Strong financial and business acumen and self-starter mindset. -5+ years of solution sales experience with a track record of achieving and exceeding sales targets

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Benefits

-Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE! -401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution. -Available for local travel. -Paid time off, including in support of volunteer and parental leave needs. -Educational and training opportunities through company programs along with tuition assistance and student debt support. -Family building benefits include fertility coverage and adoption/surrogacy assistance.

About Trane Technologies

-Delivers cutting-edge climate solutions. -Global leader in creating sustainable, energy-efficient HVAC systems and services. -Offers a wide range of products, including air conditioning, heating, and ventilation systems. -Works with clients across residential, commercial, and industrial sectors to reduce energy consumption. -Specializes in advanced technologies for decarbonizing building systems and improving energy efficiency. -Typical projects include large-scale HVAC installations in commercial and industrial buildings. -Notable for integrating digital technology into traditional HVAC systems for smarter building solutions.

Sector Specialisms