Workplace Experience Coordinator

Overview

Provide front-desk support and coordinate visitor services, facilities and admin tasks.

Key Responsibilities

• phone reception
• work orders
• solution evaluation
• client materials
• visitor management
• escalation handling

Tasks

-Make a memorable first impression by answering the telephone in a professional manner. -Provide support for the team as directed including office supply management, meeting coordination, and equipment care. -Follow standardized procedures and practices and receives regular but moderate supervision and guidance. -Impact team through the quality of the services or information provided. -Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. -Create customized client materials that follow brand guidelines. -Manage janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed. -Evaluate and select solutions from established options. -First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor passes and follow security protocols. Escort visitors to the proper location. -Arrange and confirm recreational and business activities on behalf of the requestor. -Escalate inquiries or complaints from employees, guests, and co-workers.

Requirements

• communication
• problem solving
• process knowledge
• diploma
• microsoft office
• organizational skills

What You Bring

-Ability to explain detailed and complicated information within the team in a clear and concise manner. -Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval. -An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required. -Diploma or GED with 2-3 years of job-related experience. -Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval. -Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. -Strong organizational skills with a robust inquisitive mind

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Benefits

-Cover sickness and paid time off for our reception and postroom facilities.

About Cbre

-Specializes in property leasing, investment management, and advisory services across global markets. -Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors. -Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks. -Known for its innovative use of technology and data to drive real estate decisions. -Operates across various sectors, with significant expertise in healthcare, retail, and logistics. -Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.

Sector Specialisms