Learning Management System Administrator

Overview

Administers enterprise LMS, ensuring smooth operation, user support, and continuous improvement.

Key Responsibilities

• system updates
• user management
• dashboard reporting
• integrations
• content uploads
• learner support

Tasks

-Leads or supports system updates, testing, rollouts, and documentation for platform upgrades, including Sandbox testing and beta testing of new releases. -Uploads, builds and maintains automated training assignments for new hire and other role-based training. -Manages user profiles, permissions, course and program structures, system configurations, and perform routine content and integration audits. -Supports stakeholders in accessing data-driven insights to make informed decisions. -Updates and maintains dashboards, reports, and data visualizations to track learning engagement, compliance, and program effectiveness. -Ensures accuracy and consistency in reporting processes and course analytics. -Stays ahead of learning technology trends and make recommendations that elevate our learning culture. -Conducts regular audits, applies upgrades, and ensures security and data integrity across the LMS. -Partners with Instructional Designers and subject matter experts to launch impactful courses and learning pathways. -Gathers feedback and turn user needs into platform enhancements. -Supports content authors and Instructional Designers with content uploads, course builds, and SCORM/xAPI package testing. -Makes recommendations for platform or process improvements based on system data, user feedback, and new capabilities in the LMS ecosystem. -Manages integrations with HRIS, performance systems, and third-party tools for a connected digital learning ecosystem. -Develops and maintains job aids, admin SOPs, learner guides, and training resources for both end users and internal teams. -Supports onboarding, training and upskilling of new users and content authors on the platform. -Maintains a structured content repository and archive system, ensuring up-to-date, accessible, and searchable materials. -Provides excellent support to learners, managers, and instructors — ensuring they get the most out of the LMS. -Trains end-users, create documentation, and act as the go-to expert for “how” and “why” the system works the way it does.

Requirements

• bachelor’s
• lms
• scorm
• microsoft office
• troubleshooting
• 3+ years

What You Bring

-Able to work independently and collaborate closely with cross-functional teams (e.g., IT, L&D, etc.). -Bachelor’s degree or equivalent in a technical or systems-related field required. -Demonstrated ability to translate complex system logic into clear documentation and user-friendly support materials. -Familiarity with learning technologies and standards (SCORM, xAPI, LTI). -Excellent verbal and written communication skills. -Strong attention to detail. -Prolonged periods of sitting at a desk and working on a computer. -Proficient with Microsoft Office Suite, or other related software. -Strong technical troubleshooting, customer service, and analytical thinking skills. -3+ years of hands-on experience administering an enterprise LMS; including proven experience managing system configurations, permissions, and multi-system integrations required.

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About Alterman, Inc.

-Began as a family-rooted electrical contractor shaping early Texas landmarks. -Evolved to include in-house design/build, fast-track construction, BIM, and 24/7 service. -Expanded from local electrical work to systems like voice/data communication, video surveillance, and access control. -Typical projects range from commercial and industrial facilities to infrastructure and healthcare systems across Texas. -Employee-owned structure drives a culture of commitment and safety, earning repeated industry recognition. -Forms joint ventures for complex data center builds and handles alternative energy installations for LEED projects. -Headquartered in San Antonio with operations in Austin, serving clients across Commercial, Industrial, Energy, Infrastructure, and Healthcare sectors.

Sector Specialisms