Client Liaison

Overview

Assist clients, schedule appointments, and maintain showroom for California Closets.

Key Responsibilities

• material handling
• appointment scheduling
• showroom cleanliness
• customer assistance
• phone handling

Tasks

-Assist clients picking up or dropping off material at the showroom [shelving, hardware, etc.] -Schedule appointments for clients with our Design Consultants -Maintain white glove cleanliness of the showroom -Assist customers in the showroom, providing information about product and services -Answer & direct incoming phone calls

Requirements

• crm
• ms office
• customer service
• problem solving
• communication
• self-motivated

What You Bring

-Must be able to lift up to 20 pounds at times. -Ability to quickly learn the features and benefits of our products. -Reliable and punctual -Prolonged periods sitting at a desk and working on a computer. -Self-motivated and the ability to work independently with minimal supervision. -Professional appearance -Personable with effective communication skills – both written and verbal, with a wide variety of people. -Customer Service experience in retail, hospitality, call center, or similar. -Experience with CRM software, MS Office, email, and internet -Ability to multi-task and deal with a wide variety of people. -Available to work in both Tribeca and Upper East Side on a weekly basis -Problem solving skills. -Ability to enter data while on the phone with a client. -Manage time effectively. -Saturdays required, with 4 days Mon-Fri. -Complete COI’s [certificate of insurance] for upcoming installations

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Benefits

-401K with match -On-going training and support -Company-provided life insurance

About California Closets

-Offers free consultations, 3D digital designs, in-house manufacturing, and installation—never subcontracted. -Typical projects span walk-in closets, pantries, garage systems, home offices, Murphy beds, and entertainment centers. -Serves both residential and commercial clients, including retail, offices, and specialized spaces like pantries and garages. -Known for luxury customization—from integrated lighting and glass fronts to tailored hardware and finishes.

Sector Specialisms