Systems Analyst II Development and Construction

Overview

Support and optimize construction applications (ArcGIS, Autodesk, Procore) and field tech.

Key Responsibilities

• system architecture
• field connectivity
• application administration
• itsm tracking
• data governance
• vendor liaison

Tasks

-Lead strategic planning by assessing system architecture and recommending improvements. -Works with Global teams to develop standards and practices that work across regions. -Support remote field connectivity by sourcing ISPs, deploying mobile solutions (e.g., hotspots, satellite), configuring trailer networks, and maintaining field technology infrastructure. -Partners with functional leaders to identify strategic objectives, determine functional needs and requirements, and craft comprehensive plans for continuous application development aligned with those goals and needs. -Comply with the Employee Handbook, Code of Conduct, and Company Policies & Procedures. -Analyze and resolve escalated user issues, leveraging root cause analysis and trend identification to implement sustainable solutions and reduce recurring incidents. -Attends work regularly and punctually, as scheduled or expected. -Collaborate with Construction Management teams to align technology solutions with operational needs. -Track all activity in the ITSM platform to monitor KPIs, identify trends, and recommend improvements that enhance system support and performance. -Administer operational oversight of ArcGIS, Autodesk AEC, Procore, HeavyJob, and other Development & Construction applications, ensuring availability, performance, and user satisfaction. -Collaborate with teams (e.g., Finance, Business Transformation, Project Delivery) to ensure data integrity and optimize system usage. -Work closely with other IT teams, business units, and external vendors to resolve issues and implement changes. -Oversees complex projects or multiple platforms, often guiding cross-functional efforts to align technology with business goals. -Create and maintain user guides, knowledge articles, and other support documentation. -Lead and document system audits to verify compliance with internal standards, regulatory requirements, and industry best practices & drive remediation and continuous improvement initiatives based on findings. -Track and manage inventory of IT and field technology assets across multiple job sites. -Act as a liaison between IT, business stakeholders, and vendors to resolve complex issues and align technology with strategic goals. -Communicate effectively with users and stakeholders to ensure clear understanding of system status and support activities. -Evaluate and pilot emerging construction technologies to improve project efficiency, safety, and adoption. -Ensure data accuracy, integrity, and governance across Development & Construction systems by implementing validation protocols, monitoring data quality, and coordinating with stakeholders to resolve discrepancies. -Manage configurations, updates, integrations, and application lifecycles using ITSM frameworks to ensure structured deployment, change control, and incident resolution -Coordinate technology mobilization and demobilization for construction projects, including logistics, and asset tracking -Model and promote a safety- and quality-first culture, leading by example and reinforcing best practices across all supported systems and teams. -Own and maintain training materials & deliver sessions as needed to ensure effective system use.

Requirements

• azure
• itil v4
• python
• arcgis
• bachelor's
• project management

What You Bring

-Familiarity with Project Management as a team member and SME. -Familiarity with networking, cloud platforms (e.g., Azure), and application integration. -Excellent communication skills, both written and verbal, with the ability to translate technical concepts for non-technical audiences and engage stakeholders at all levels. -Bachelor’s degree in computer science, technology, or business, or equivalent experience preferred. -Working knowledge of RDBMS (e.g., SQL Server, Oracle). -Ability to travel domestically and internationally 5 to 15% required. -Advanced technical aptitude, including the ability to troubleshoot escalated issues, perform root cause analysis, and implement sustainable solutions. -Familiarity with Development & Construction workflows with the ability to align technology solutions to field and office operations. -Experience with ITILv4 or related service delivery frameworks. -Proactive and self-directed, capable of independently managing complex tasks while collaborating effectively across departments and stakeholder groups. -Knowledge of geospatial analysis, map services, and ArcGIS Online -ITIL v4, CompTIA Network+, Project+, DataSys+, and Microsoft Power Platform Fundamental (or equivalent) preferred. -Scripting skills in Python, SQL, and PowerShell. -Must possess a valid Driver’s License. -5 or more years of experience in systems management or IT support role, ideally within the construction or project management industry required. -ArcGIS, Procore, HeavyJob Enterprise Admin training or system-specific certifications preferred.

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Benefits

-Health Savings Account with employer contribution -4 weeks Paid Time Off (PTO) and 10 Paid Holidays -Short and Long Term Disability -Accident, Hospital, and Critical Illness -Tuition Reimbursement and Green Car Reimbursement -401 (k) plan with 6% company match -Medical, Dental and Vision -Wellness Reimbursement -4x pay Basic Life and Voluntary Life -Employee Discounts and Wellness programs -Paid Parental Leave and Paid Sabbatical Leave -Flexible Spending Accounts -Employee Referral Bonus

About Res

-The company focuses on developing, building, and operating renewable energy projects, especially in wind and solar power. -With projects spanning across Europe, the Americas, and Asia Pacific, Res is shaping the future of sustainable energy. -The company has a strong presence in offshore and onshore wind, with an expanding footprint in solar energy. -Beyond renewable energy, Res also specializes in energy storage solutions, enhancing grid stability. -Res's technical expertise extends across the full lifecycle of projects, from development and construction to operations and maintenance. -In addition to its renewable energy portfolio, Res has a deep commitment to community and environmental engagement. -The company is known for its innovation, tackling challenges in energy generation, storage, and distribution. -Res continues to drive forward in the mission to deliver clean energy solutions, contributing significantly to the global transition to renewable energy.

Sector Specialisms

Security Clearance

-candidates must pass a pre‑employment background investigation and drug test.