Assistant Property Manager 9410 Hough

Chn Housing Partners

The Role

Overview

Support property manager with daily operations, compliance, leasing and resident services.

Key Responsibilities

  • yardi posting
  • compliance audits
  • vacancy reporting
  • property inspections
  • key control
  • tenant relations

Tasks

-Assist the property manager with all recertifications in accordance to CHN, OHFA and HUD guidelines -Assist the property manager with processing rental applications, develop & ensure waiting lists are maintained and release vacant units timely in accordance to CHN leasing policies -Assist with ensuring compliance with HUD, OHFA and all housing programs through regular file audits, property inspections and timely reporting. -Assist with monthly vacancy reports, delinquency reports, and other reports as needed per supervisor. -Assist with the daily operations of one or more residential properties or communities -Assist with outside vendors -Follow up/return all inquiries from all applicants and handle residents’ concerns, disputes, etc. -Assist with the posting of monthly rental payments and subsidy requests in Yardi -Assist the Property Manager with ongoing HUD & OHFA Compliance is maintained -Assist Property Manager with property budgets, collections and/or property improvement initiatives -Work with the resident service team to coordinate activities and services for residents -Assist with maintaining a good key control system -Assist the property manager with monthly, quarterly, semi-annual, and annual inspections -Maintain a daily presence at the site assigned -Walk the property daily to ensure property and building security and safety of all systems -Enforce the tenant lease -Assist the Property Manager with tenant relations, maintenance, and other support activities -Complete OHFA, HUD and Fair Housing training yearly -Reviews the property’s rent roll to ensure that the property security deposits, rents, move in dates, etc. are accurate monthly. -Assist with the Property Manager to ensure the building is ready for all MOR, REAC and OHFA and city inspections

Requirements

  • bachelor's
  • ms office
  • hud
  • lihtc
  • customer service
  • problem solving

What You Bring

-Ability to plan, assign, review and coordinate work and programs independently -High school diploma or GED -Foundational knowledge of procedures and policies of residential property management -Organization and the ability to multitask efficiently -Ability to conduct tax credit and HUD file compliance reviews and physical inspections of properties, including walking up and down stairs -High level customer service, communication skills, conflict resolution, technical skills and problem solving -Eagerness to learn affordable housing compliance, including LIHTC and HUD program requirements, with support and training provided. -Regular and punctual attendance consistent with ADA, FMLA, and other standards. -Attention to detail to ensure applications are accurate and tenant issues or questions are adequately addressed -Excellent verbal and written communication skills -Understanding of landlord tenant law, fair housing regulations and bookkeeping procedures. -Knowledge of rental contracts and property and anti-discrimination laws -Bachelor’s degree -1-2 years of experience in the related area or other customer service fields -Problem-solving to find effective solutions for a variety of potential issues -Ability to perform essential job functions consistent with ADA, FMLA, and other standards. -Thorough knowledge of functional area and department processes -Demonstrated commitment to providing excellent customer service with strong interpersonal and communication skills to build positive resident and vendor relationships. -General knowledge of maintenance problems. Good computer skills including working knowledge of MS Office -Tax credit certification within 12 months of start date

Benefits

-Opportunities for on-the-job training and/or professional development.

The Company

About Chn Housing Partners

-Born in Cleveland in 1981, CHN has grown from community development roots into a major affordable housing engine across multiple states. -Its typical projects range from single-family homes for first-time buyers to large tax-credit rental communities and revitalization of historic school buildings. -The organization specializes in residential development and works closely with government agencies to channel public funds into long-term housing solutions. -An unusual fact: CHN operates a ‘lease-to-own’ model that leads renters toward homeownership over 15 years, a nationally recognized path to stability.

Sector Specialisms

Residential

Energy

Buildings