Licensed Transaction Coordinator - Future Opportunities

Overview

Coordinate real estate transactions remotely, ensuring smooth closings.

Key Responsibilities

• deal processing
• paperwork management
• deadline management
• access coordination
• deal coordination
• agent support

Tasks

-Work in a fast-paced environment while juggling multiple priorities while using your market knowledge and our custom-designed tools to inform clients about activities related to listing their home. -With agent oversight, you'll manage a high volume (process 30-50 deals per month on average during busy months) while maintaining quick response times, and proactive follow-up. -Drive agent and client satisfaction by providing support that meets our gold standard of service excellence. -Coordinate property access for inspectors, appraisers, and other vendors. -You'll take a lead role in coordinating real estate deals, working with agents to orchestrate the details between clients, cooperating agents, lenders, closing companies, and other parties to ensure every detail comes together seamlessly from contract to close. -Manage all paperwork related to the transaction. Draft addenda as needed, process disclosures and ensure our file is complete. -Ensure all contractual deadlines are met; alert all parties when a deadline is at risk, and proactively mitigate that risk when within your control to facilitate an on-time closing. -You’ll proactively support multiple agents, building relationships to understand their working style and take care of our clients at every step in the home-buying and selling experience. -Minimize clients' stress by expertly guiding them through the closing process and promptly responding to their questions.

Requirements

• contract experience
• customer service
• google suite
• communication
• multitasking
• accountability

What You Bring

-Strong sense of accountability for the agent and client experience. -One year of real estate contract experience, with strong contractual and disclosure knowledge and an understanding of the multi-faceted lifecycle (contingencies, settlement, lending) of closing a real estate transaction is preferred. -Proficient in basic technologies (internet search, customer relationship tools) and the aptitude to learn new technologies (Google suite, Redfin proprietary tools). -Clear and concise verbal and written communication. -Experience juggling multiple priorities in a fast-paced environment. -Excellent attention to detail, organizational and interpersonal skills. -Experience using email and phone to communicate with clients and other parties required. -One year of customer service experience is required. -Calm demeanor when resolving issues and communicating with agents and clients.

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Benefits

-REALTOR association, MLS dues, and state license fees reimbursed. -Comprehensive training. -Opportunities to move into senior level or management level roles at Redfin. -Competitive hourly wage with uncapped bonus potential. -Three weeks of paid vacation, plus paid parental leave, sick leave, flex days. -This is a fully remote position, with up to 4 in-office visits per year for team events. -Choose from various full-family medical, dental, and vision plans with low out-of-pocket expenses. -Opportunities to participate in focus groups and process rollouts. -Management team invested in your growth and success. -401(k) and Employee Stock Purchase Plan.

About Redfin

-The company blends technology with traditional real estate services, offering a seamless home-buying experience. -The company's services include buying, selling, renting, and mortgage solutions, making it a one-stop platform. -Known for its innovative approach, the company introduced features like 3D home tours and online booking of home showings. -The company operates in a highly competitive market, differentiating itself through technology-driven insights and data.

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