Transportation Coordinator - Spring, TX

Overview

Manage freight shipments, negotiate rates, and ensure customer satisfaction.

Key Responsibilities

• shipment tracking
• load booking
• rate negotiation
• carrier management
• financial analysis
• compliance management

Tasks

-Trace & trace customer shipments -Provide customer support to meet their needs and address issue -Conduct spot pricing, rate negotiations to meet margin requirements, and ensure maximum profitability, and handle related concerns -Book loads with Registry Monitoring Insurance Service carrier compliance -Broker transportation shipments and securing carrier capacity -Talk daily to customers, team members, vendors, etc. -Help with financial procedures and operating metrics (detention management, research/resolving invoice discrepancies, benchmark rate achievement, automation objectives, expedite decisions and cost, etc.) -Meet or exceed required margin and revenue goals for the assigned branch -Meet all customer compliance requirements including but not limited to level of service, lane compliance, and communication timeframe -Develop and manage a network of outside safe and reliable carriers to move freight in the most profitable manner to ensure customer satisfaction and adequate service levels -Meet or exceed Watco and customer targeted financial objectives -Sit, stand, walk, and reach with arms – Completion of paperwork, long consecutive hours of typing and using the computer -Engage in customer and carrier communication to sustain customer and carrier growth

Requirements

• excel
• powerpoint
• tms
• rmis
• high school
• customer service

What You Bring

-Ability to work with others and be a positive influence on co-workers -Ability to travel -Ability to multi-task with frequent interruptions -Effective customer service skills and the ability to service both internal and external customers -Apply knowledge of organization, communication, conflict resolution, and time management skills -Ability to provide oral and written reports, business correspondence, and effective presentation of information to customers, team members, and managers -Use basic computer skills - Microsoft Excel, Word, PowerPoint, 10 Key, and Data Entry -Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form -Utilize professional phone and email communication skills -Transportation Management System (TMS) skills recommended -Transportation or supply chain related experience preferred -Registry Monitoring Insurance Services (RMIS) skills recommended -Minimum of High School Diploma or GED, college degree preferred -Ability to hear what the team members communicate -The incumbent must occasionally lift and/or move up to 25 pounds.

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Benefits

-Career advancement opportunities -Work Pattern – Salary with commission or bonus options -Paid on-the-job training with peer trainers -Competitive compensation and benefits -Leadership and development programs offered through Watco University

About Watco Companies Llc

-Provide innovative transportation solutions. -Support industries from agriculture to energy with a vast network of railroads, terminals, and logistics centers. -Offer tailor-made transportation services for bulk and freight shipments. -Expanded into diverse sectors including energy, infrastructure, and industrial services. -Strengthened position in both the U.S. and international markets through strategic acquisitions and partnerships. -Provide rail and logistics support for large-scale manufacturing operations and energy production sites. -Ensure cost-efficient and reliable services with a robust fleet and cutting-edge technology. -Known for an agile approach to solving complex logistics challenges, making it a preferred partner in multiple industries.

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