Customer Invoicing & Invoice Automation Product Manager

Overview

Lead product strategy and automation for invoicing to boost efficiency, accuracy, and transparency.

Key Responsibilities

• stakeholder collaboration
• project management
• data analysis
• automation design
• ai integration
• compliance

Tasks

-Stakeholder Collaboration, Leadership, and Mentorship: Partner with finance, operations, and IT teams to ensure alignment on invoicing goals and execution. Collaborate with customer facing teams to ensure invoicing solutions address customer pain points and support their needs. Develop mechanisms to collect and incorporate feedback from customers to continuously improve invoicing accuracy and efficiency. Provide guidance to product managers, fostering a culture of innovation, data-driven decision-making, and process improvement. -Managing complex projects from ideation to execution in a fast-paced, agile environment. -Data-Driven Decision Making: Utilize SQL, data analysis, and business intelligence tools to extract insights from operational data. Identify trends, root causes of frequent adjustments, and areas for process improvement. Define measurable goals and KPIs to track the success of automation initiatives. Monitor performance to ensure continuous improvement and scaling of invoicing automation. -Product Strategy Development: Define and lead the roadmap for customer invoicing enhancements, ensuring alignment with broader business goals around revenue recognition, cost savings, and customer satisfaction. -Invoicing workflows within facilities maintenance or similar service industry; -Automation and AI Implementation: Lead the design and development of automation tools, leveraging AI and machine learning, to minimize manual adjustments and ensure accurate, timely invoicing. Work with engineering and data science teams to integrate invoicing automation into existing systems, ensuring seamless operation and scalability. -Compliance and Accuracy: Ensure all invoicing solutions comply with regulatory standards and industry best practices, maintaining a high level of accuracy in every invoice generated.

Requirements

• bachelor's
• process automation
• sql
• product management
• data analytics
• automation engineering

What You Bring

-Bachelor’s degree in Computer Science, Information Technology, Data Analysis, Automation Engineering or related technical field; -Process automation; -SQL, data analysis, and invoicing or financial systems; and -Product management focused on automation and workflow optimization; -Demonstrated experience with the following: -Data analytics;

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About Divisions Maintenance Group

-Founded with the mission to deliver reliable, professional maintenance services across various sectors. -Provides end-to-end facilities management, from routine maintenance to complex repair projects. -Specializes in maintaining critical systems such as HVAC, plumbing, electrical, and mechanical infrastructures. -Works with a wide range of industries, including commercial, industrial, residential, and government sectors. -Known for quick response times, high-quality service, and cost-effective solutions to facility maintenance challenges. -Handles projects across the country, with a reputation for excellence in both large-scale and small-scale operations. -Continues to expand its services, ensuring high standards through a mix of technology, expertise, and dedicated staff.

Sector Specialisms