Senior Digital Product Manager

Srs Distribution Inc.

The Role

Overview

Lead digital product strategy for B2B e‑commerce web and mobile platforms.

Key Responsibilities

  • sprint planning
  • api integration
  • roadmap prioritization
  • kpi tracking
  • data collection
  • feature prioritization

Tasks

-Coordinate sprint planning, refinement, and participate in retrospectives, demos, and user acceptance testing to ensure continuous delivery of incremental value. -Work with customer support, sales, and marketing teams to ensure product adoption and satisfaction. -Collaborate with business stakeholders, Development, QA, and UX Design to identify a solution that is viable, feasible, and desirable. -Lead with empathy, foster alignment, influence without authority, and balancing competing stakeholder needs with transparency and care. -Act as the primary liaison between stakeholders, SMEs, and development teams to gather and refine requirements. -Ensure seamless interoperability of backend APIs with internal systems (ERP, PIM, OMS) and third-party applications. -Establish and champion collection of customer data, usage and behavior to mine insights for current and future product opportunities and improvements. -Present product updates, roadmap plans, and key metrics to leadership and stakeholders. -Define KPIs and track the success of each integration initiative, feeding insights into continuous improvement loops. -Define and prioritize a roadmap of integration capabilities that align with customer needs and strategic business goals. -Rigorously prioritize ideas, features and improvements utilizing Product Management frameworks (RICE, WSJF, Value/Effort) to ensure we’re delivering value to our business and customers. -Stay informed about industry trends, customer feedback, and competitive offerings to continuously improve products. -Facilitate communication across departments, ensuring clarity and consensus on product goals and deliverables. -Collaborate cross-functionally with Engineering, Architecture, Customer Success, and Sales to ensure robust, secure, and scalable solutions. -Identify and mitigate risks related to cross-platform compatibility, technical dependencies, and scalability. -Collaborate with the Digital Team, business stakeholders, and subject matter experts (SMEs) to define and maintain an outcome driven product roadmap. -Break down high-level requirements into user stories and epics with clear, testable acceptance criteria.

Requirements

  • ecommerce
  • scrum master
  • google analytics
  • jira
  • 6+ years
  • agile

What You Bring

-Background in B2B eCommerce or Wholesale Distribution. -Demonstrated EQ in managing stakeholder relationships and driving cross-functional initiatives across complex organizations. -Strong verbal and written communication skills. Able to foster a culture of transparency and psychological safety. -Project Management, Scrum Master, or similar experience would be ideal in this role -Experience with scaling and maturing digital products. -Data-informed approach with experience in analyzing user behavior data in tools such as Google Analytics, Pendo, Power BI, Mixpanel, etc. -Strong understanding of software development processes and agile methodologies. -Experienced with product development software (Jira, Confluence) -6+ years of experience in digital product management across both web and native mobile applications (iOS/Android), or equivalent education and experience in a related field. -Pool or Landscape Industry expertise and knowledge -Experience working with ERP systems (e.g., SAP, Agility, Oracle, NetSuite, or Microsoft Dynamics). -Strong technical acumen. Able to communicate fluently with engineers and make data- and architecture-informed product decisions.

The Company

About Srs Distribution Inc.

-Founded in 2008 and has since expanded into a leading distributor of building materials, focusing primarily on roofing products. -Serves a vast network of customers, including roofing contractors, retailers, and distributors. -Has grown rapidly through strategic acquisitions, now covering a broad geographic area across the U.S. -Their product portfolio includes roofing materials, insulation, siding, and other construction-related supplies. -Focuses on delivering high-quality products and services to the construction and roofing sectors. -Customer base includes some of the biggest names in the commercial and residential building industries. -Success is driven by operational efficiency and an extensive distribution network. -Continued expansion and a focus on customer relationships have established strong partnerships in the industry. -Business model is built on acquiring and integrating smaller, local distributors.

Sector Specialisms

Residential

Commercial

Industrial

Low slope roofing

Steep slope roofing

Roofing accessories

Siding

Windows

Doors