Provides intelligent transportation systems, traffic management, and data analytics solutions.
Oversee error reporting, staff counseling, and WWD tracking for traffic control operations.
14 days ago ago
$25 - $27
Intermediate (4-7 years)
Full Time
Tampa, FL
Office Full-Time
Company Size
700 Employees
Service Specialisms
Traffic signal coordination
Data analysis
Engineering
Intelligent transportation systems
Commercial vehicle operations
Connected vehicle enablement
Automated vehicle enablement
Advanced traveller information systems
Sector Specialisms
Smart Mobility
Transportation Infrastructure
Traffic Management
Traffic Safety
Mobility Consulting
Telecommunications
Media
Traffic Management Center (TMC) Design
Role
Description
error review
error reporting
staff supervision
wwd tracking
trend analysis
counseling
Collect, review, address, and correct event management errors in accordance with the latest version of the District 7 TSM&O SOP
Assists the RTMC Manager and Assistant RTMC Manager with supervision of the Control Room staff
Assist with preparation of error reports
Conduct daily or weekly counseling sessions with individual Control Room staff members to discuss errors issued to the staff member and the corrective action
Identify errors on event management
Update District 7’s WWD tracker spreadsheet and documents after each IDS notification, summarizing the WWD incidents, and conduct monthly WWD meetings
Identify error trends pointing to areas that the Control Room staff might need reinforcement training
Requirements
sunguide
windows
tsm&o
traffic engineering
incidentmgmt
3+ years
Ability to write technical reports, manuals, and correspondence
Understanding of TSM&O and traffic engineering principles
A good understanding of key management concepts
Able to always maintain a professional demeanor and appearance
Proficient using SunGuide software
Ability to clearly communicate technical information in layman’s terms
Strong familiarity of the District’s freeway, managed lanes, and arterial systems
Skilled in the use of Windows operating system
Ability to work alternate work schedules and be on-call 24 hours/day
Minimum of three (3) years of experience as a Freeway Shift Leader or Managed Lanes Shift Leader
Good leadership and interpersonal skills
Comprehensive knowledge of all Control Room operational responsibilities
Comprehensive knowledge of Incident Management operations (RRSP, RISC, etc.)
Ability to coordinate real-time activities and priorities
Very good knowledge of the policies and procedures contained in the District 7 TSM&O SOP
Benefits
Comprehensive medical, dental, and vision coverage
Generous Paid-Time-Off [PTO] benefits
Life insurance
Medical reimbursement plans
In-house training programs
401(k) with immediate matching and no vesting period